Energy Rebates Operations Coordinator

Synectics Inc.; Minneapolis (MN); Remote; USD 45,000 - 65,000; Full time

Job summary

Synectics Inc. in Minneapolis, MN, is seeking a Project Coordinator to support Demand Side Management (DSM) programs within the Energy Efficiency and Demand Response umbrella.

The role collaborates across teams to process high-volume rebates and manage program administration with accuracy. You will handle residential and limited commercial rebate workflows, validate eligibility, coordinate with a third-party vendor via Salesforce, and monitor progress using Salesforce dashboards.

Qualifications

• Experience handling high-volume rebate processing in a corporate or utilities setting.
• Proven data entry accuracy and analytical validation skills.
• Familiarity with Salesforce workflows and cross-functional collaboration.

Responsibilities

• Process high-volume rebates and work orders in Salesforce queues.
• Validate customer eligibility, equipment qualification, and incentive amounts.
• Collaborate with team members daily and coordinate with third-party vendors via Salesforce, email, or chat.
• Review applications submitted digitally, via PDF, or by physical mail.
• Monitor progress and quotas using Salesforce dashboards; support residential and some commercial rebate workflows.

Skills

Salesforce experience

Excel proficiency

Data entry

Attention to detail

Analytical skills

Teamwork

Remote work capability

Tools

Salesforce dashboards

PDF processing

Document scanning

Job description

Synectics Inc. in Minneapolis, MN, is seeking a Project Coordinator to support Demand Side Management (DSM) programs within the Energy Efficiency and Demand Response umbrella.

The role collaborates across teams to process high-volume rebates and manage program administration with accuracy. You will handle residential and limited commercial rebate workflows, validate eligibility, coordinate with a third-party vendor via Salesforce, and monitor progress using Salesforce dashboards.