Energy Programs Support Specialist

Worcester Community Action Council Inc; Massachusetts; On-site; USD 25,000 - 33,000; Full time

Job summary

The Worcester Community Action Council (WCAC) Energy Department provides energy efficiency upgrades for income-eligible homeowners and tenants in Central and South-Central Massachusetts. The Energy Program Assistant will support Coordinators and Managers to ensure daily operations run smoothly, handling invoice preparation, job flow tracking, and scheduling.

This hands-on role requires organization, people skills, and an interest in career growth in program management or operations.

Qualifications

• Must have strong communication and teamwork experience.
• Excellent organizational and multitasking abilities.
• Proficiency in MS Word, Excel, Outlook, and PowerPoint; willingness to learn new software.
• Ability to adapt to funder-driven changes in procedures.
• Spanish or other language skills a plus.

Responsibilities

• Provide direct support to Coordinators and Managers for daily operations.
• Handle invoice preparation, job flow tracking, and scheduling.
• Maintain organized records and assist with data entry and reporting.
• Learn and adapt to new software and databases as needed.

Skills

Strong communication

Strong organizational skills

Microsoft Office proficiency

Bilingual (Spanish or other languages)

multitask

Education

High School Diploma or HiSET

Tools

Microsoft Office Suite

Job description

The Worcester Community Action Council (WCAC) Energy Department provides energy efficiency upgrades for income-eligible homeowners and tenants in Central and South-Central Massachusetts. The Energy Program Assistant will support Coordinators and Managers to ensure daily operations run smoothly, handling invoice preparation, job flow tracking, and scheduling.

This hands-on role requires organization, people skills, and an interest in career growth in program management or operations.