Energy Programs Outreach Specialist

ICF; Trenton (NJ); On-site; USD 67,000 - 114,000; Full time

Benefits offered by this job

Flexible workplace

Work-life balance

Donation matching

Volunteer opportunities

Tuition reimbursement

Professional development

401k matching

ESPP

Job summary

ICF seeks a Program Outreach Coordinator located in New Jersey to deliver energy efficiency and customer engagement programs through communications, event coordination, stakeholder outreach, and program administration. You will manage email campaigns, newsletters, distribution lists, and event logistics while supporting cross-functional teams and CRM data management.

The role emphasizes collaboration with internal teams, trade allies, subcontractors, utility clients, and external stakeholders to

Qualifications

• Bachelor's degree in Communications, Marketing, Public Relations, Business Administration, Event Management, Environmental Studies, or a related field.
• 1+ years of professional experience supporting communications, outreach, marketing, event coordination, customer engagement, or program administration.

Responsibilities

• Manage and distribute stakeholder communications through Mailchimp, including newsletters, program announcements, event invitations, and trade ally resources.
• Coordinate the production and distribution of the Energy Matters newsletter with content curation, layout, review cycles, and survey administration.
• Plan and support program events with communications, registration, attendee tracking, surveys, and logistics.
• Maintain stakeholder, trade ally, subcontractor, and event distribution lists, calendars, outreach trackers, and program documentation.
• Coordinate outreach and engagement activities with subcontractors and program teams for seamless execution.
• Manage end-to-end client badging process, including background checks, approvals, and onboarding status tracking.
• Support program operations via meeting coordination, note-taking, action tracking, SharePoint, and Planner maintenance.
• Oversee event and outreach reporting, including registration analysis, surveys, attendance, and post-event assessments.
• Support CRM and data management initiatives and contribute to reporting improvements.
• Contribute to annual outreach planning and SOPs for continuous improvement.

Skills

Stakeholder outreach

Event coordination

CRM data management

Mailchimp

Email marketing

Content curation

Project coordination

Education

Bachelor's degree in Communications, Marketing, PR, Business Admin, Event Management, Environmental Studies, or related field

Tools

Mailchimp

SharePoint

Microsoft Planner

CRM systems

Job description

ICF seeks a Program Outreach Coordinator located in New Jersey to deliver energy efficiency and customer engagement programs through communications, event coordination, stakeholder outreach, and program administration. You will manage email campaigns, newsletters, distribution lists, and event logistics while supporting cross-functional teams and CRM data management.

The role emphasizes collaboration with internal teams, trade allies, subcontractors, utility clients, and external stakeholders to