Program Outreach Coordinator

name; United States; On-site; USD 60,000 - 65,000; Full time

Benefits offered by this job

Flexible workplace arrangements

Tuition reimbursement

Professional development resources

401k matching

Employee Stock Purchase Plan

Job summary

ICF is seeking a Program Outreach Coordinator located in New Jersey. The role focuses on coordinating stakeholder communications, newsletters, event invitations, and program events while maintaining lists and reporting tools. You will support CRM processes and contribute to outreach planning with cross‑functional teams.

The position offers a base salary in the $60,000–$65,000 range, with opportunities for professional development and a collaborative work environment.

Qualifications

• Bachelor's degree in Communications, Marketing, Public Relations, Business Administration, Event Management, Environmental Studies, or related field.
• 1+ years of professional experience supporting communications, outreach, marketing, event coordination, customer engagement, program administration, or related function.

Responsibilities

• Manage and distribute stakeholder communications through Mailchimp, including newsletters and event invitations.
• Coordinate production and distribution of the Energy Matters newsletter with content curation and formatting.
• Plan and support program events, manage registrations, attendee tracking, surveys, and logistics.
• Maintain distribution lists, calendars, outreach trackers, and program documentation.
• Coordinate outreach with subcontractors and cross-functional teams for seamless execution.

Skills

Communication skills

Event coordination

CRM systems

Email marketing

Stakeholder engagement

Education

Bachelor's degree

Tools

Mailchimp

SharePoint

Microsoft Planner

Job description

Program Outreach Coordinator

Location: Must be located in New Jersey

Why you will love working here:

• Quality of life: Flexible workplace arrangements, work-life balance
• Investment of the community: Donation matching, volunteer opportunities
• Investment in you: Tuition reimbursement, access to professional development resources, 401k matching, Employee Stock Purchase Plan
• And many, many more

What you will be doing:

• Manage and distribute stakeholder communications through Mailchimp, including newsletters, program announcements, event invitations, and trade ally resources.
• Help coordinate the production and distribution of the Energy Matters newsletter through content curation, layout and formatting, review cycles, publication, communications, and survey administration.
• Plan and support program events by managing communications, registration, attendee tracking, surveys, and event logistics.
• Maintain stakeholder, trade ally, subcontractor, and event distribution lists, calendars, outreach trackers, and program documentation.
• Coordinate outreach and engagement activities with subcontractors, communicating effectively across program teams, marketing, and the client to ensure seamless execution of program outreach.
• Manage the end-to-end client badging process, including coordinating background checks, reviewing, and validating badge documentation, obtaining required approvals, submitting materials to clients, and maintaining accurate status tracking to ensure timely employee onboarding and project access.
• Support program operations through meeting coordination, note-taking, action item tracking, SharePoint and Microsoft Planner maintenance, and cross-functional communication.
• Manage event and outreach reporting activities, including registration analysis, survey results, attendance tracking, and post-event assessments.
• Support CRM and data management initiatives by organizing program data, coordinating updates, and assisting with reporting and process improvements.
• Contribute to annual outreach planning, stakeholder engagement strategies, standard operating procedures, and continuous improvement initiatives.

What we need you to have (minimum qualifications):

• Bachelor's degree in Communications, Marketing, Public Relations, Business Administration, Event Management, Environmental Studies, or a related field.
• 1+ years of professional experience supporting communications, outreach, marketing, event coordination, customer engagement, program administration, or a related function.

What we would like you to have:

• 2+ years of professional experience supporting communications, outreach, marketing, event coordination, customer engagement, program administration, or a related function.
• Experience supporting energy efficiency, utility, customer engagement, or outreach programs is preferred.
• Strong written and verbal communication skills.
• Strong organizational skills and attention to detail.
• Experience coordinating events, meetings, or stakeholder engagement activities.
• Ability to coordinate multiple projects and stakeholders simultaneously.
• Experience managing databases, CRM systems, or reporting tools.
• Experience with email marketing platforms such as Mailchimp.

Compensation:

Although the posted range below is broader, this position is anticipated to offer a base salary in the $60,000–$65,000 range.

Company Overview

Working at ICF ICF is a global advisory and technology services provider, but we’re not your typical consultants. We combine unmatched expertise with cutting-edge technology to help clients solve their most complex challenges, navigate change, and shape the future. We can only solve the world's toughest challenges by building a workplace that allows everyone to thrive.

We are an equal opportunity employer.

Together, our employees are empowered to share their expertiseand collaborate with others to achieve personal and professional goals. For more information, please read our EEOpolicy.

We will consider for employment qualified applicants with arrest and conviction records.

Reasonable Accommodations are available, including, but not limited to, for disabled veterans, individuals with disabilities, and individuals with sincerely held religious beliefs, in all phases of the application and employment process. To request an accommodation, please email and we will be happy to assist. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. Read more about workplace discrimination rights or our benefit offerings which are included in the Transparency in (Benefits) CoverageAct.

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