Energy Programs Outreach Specialist

ICF; Newark (NJ); On-site; USD 67,000 - 114,000; Full time

Benefits offered by this job

Tuition reimbursement

401k matching

Employee Stock Purchase Plan

Volunteer opportunities

Job summary

ICF is seeking a Program Outreach Coordinator located in New Jersey to support energy efficiency and customer engagement programs through communications, event coordination, and stakeholder outreach.

You will manage Mailchimp campaigns, help produce the Energy Matters newsletter, coordinate events, maintain distribution lists, and support CRM data management and reporting to drive participation and partner engagement across programs.

Qualifications

• Bachelor's degree in Communications, Marketing, Public Relations, Business Administration, Event Management, Environmental Studies, or a related field.
• 1+ years of professional experience supporting communications, outreach, marketing, event coordination, customer engagement, program administration, or a related function.

Responsibilities

• Manage and distribute stakeholder communications through Mailchimp, including newsletters, program announcements, event invitations, and trade ally resources.
• Help coordinate the production and distribution of the Energy Matters newsletter through content curation, layout and formatting, review cycles, publication, communications, and survey administration.
• Plan and support program events by managing communications, registration, attendee tracking, surveys, and event logistics.
• Maintain stakeholder, trade ally, subcontractor, and event distribution lists, calendars, outreach trackers, and program documentation.
• Coordinate outreach and engagement activities with subcontractors, communicating effectively across program teams, marketing, and the client to ensure seamless execution of program outreach.
• Manage the end-to-end client badging process, including coordinating background checks, reviewing, and validating badge documentation, obtaining required approvals, submitting materials to clients, and maintaining accurate status tracking to ensure timely employee onboarding and project access.
• Support program operations through meeting coordination, note-taking, action item tracking, SharePoint and Microsoft Planner maintenance, and cross-functional communication.
• Manage event and outreach reporting activities, including registration analysis, survey results, attendance tracking, and post-event assessments.
• Support CRM and data management initiatives by organizing program data, coordinating updates, and assisting with reporting and process improvements.
• Contribute to annual outreach planning, stakeholder engagement strategies, standard operating procedures, and continuous improvement initiatives.

Skills

Communications

Event coordination

Outreach

CRM systems

Mailchimp

Stakeholder engagement

Project coordination

Data management

Education

Bachelor's degree in Communications, Marketing, Public Relations, Business Administration, Event Management, Environmental Studies, or related field

Tools

Mailchimp

SharePoint

Microsoft Planner

Job description

ICF is seeking a Program Outreach Coordinator located in New Jersey to support energy efficiency and customer engagement programs through communications, event coordination, and stakeholder outreach.

You will manage Mailchimp campaigns, help produce the Energy Matters newsletter, coordinate events, maintain distribution lists, and support CRM data management and reporting to drive participation and partner engagement across programs.