Energy Efficiency Programs Operations Associate

ICF Olson; South Carolina; Hybrid; USD 60,000 - 67,000; Full time

Benefits offered by this job

Flexible workplace arrangements

Tuition reimbursement

401k matching

Volunteer opportunities

Employee Stock Purchase Plan

Job summary

ICF is seeking an Associate Operations Specialist to support energy efficiency program operations near Columbia, SC. The role focuses on evaluating and implementing utility-sponsored projects, sharing best practices, and coordinating with IT, Reporting, Marketing, and Customer Care teams.

You will analyze program operations, assist with applications, ensure compliance, and help identify opportunities for process improvements. A background check is required.

Qualifications

• Bachelor’s degree in a relevant field + 1 year of work experience or Associates degree with 3+ years of work experience.
• Must successfully pass a background check.

Responsibilities

• Support evaluation, implementation, and verification of energy efficiency projects.
• Develop and share best practices across the team and organization.
• Collaborate with IT, Reporting, Marketing, and Customer Care teams.
• Conduct analyses to identify trends, issues, and opportunities for improvement.
• Assist with processing incoming project applications.
• Review project application forms for policy compliance.
• Assign project applications for further processing and review.
• Assist with customer and contractor inquiries.
• Coordinate quality control follow-up on inspections and surveys.

Skills

Bachelor's degree

Work experience

Education

Bachelor’s degree in a relevant field

Associates degree

Job description

ICF is seeking an Associate Operations Specialist to support energy efficiency program operations near Columbia, SC. The role focuses on evaluating and implementing utility-sponsored projects, sharing best practices, and coordinating with IT, Reporting, Marketing, and Customer Care teams.

You will analyze program operations, assist with applications, ensure compliance, and help identify opportunities for process improvements. A background check is required.