Energy Efficiency Operations Associate

ICF; Columbia (SC); On-site; USD 55,000 - 94,000; Full time

Job summary

ICF in Columbia, SC is seeking an Associate Operations Specialist with an interest in utility energy efficiency programs and knowledge of energy-efficient technologies for commercial building systems. Candidates based in or near Columbia are highly preferred.

Join a team that evaluates, implements, and verifies energy efficiency projects, collaborates across IT, Reporting, Marketing, and Customer Care, and supports project intake and compliance with program policies.

Qualifications

• Bachelor’s degree in a relevant field + 1 years of work experience or Associates degree with 3+ years of work experience.
• Must successfully pass a background check.

Responsibilities

• Work as part of the energy efficiency team ensuring that the evaluation, implementation, and verification of utility-sponsored energy efficiency projects are successfully executed.
• Develop and share best practices across the team and organization.
• Collaborate with IT, Reporting, Marketing, and Customer Care teams.
• Conduct analyses to identify trends, issues, and opportunities for improvement.
• Assist with processing incoming project applications.
• Review project application forms and submittals to ensure compliance with program policies and procedures.
• Assign project applications for further processing and review per program policies and procedures.
• Assist with customer and contractor inquiries.
• Coordinate quality control follow-up on project inspections and customer surveys as appropriate.

Education

Bachelor’s degree in a relevant field

Associate degree

Job description

ICF in Columbia, SC is seeking an Associate Operations Specialist with an interest in utility energy efficiency programs and knowledge of energy-efficient technologies for commercial building systems. Candidates based in or near Columbia are highly preferred.

Join a team that evaluates, implements, and verifies energy efficiency projects, collaborates across IT, Reporting, Marketing, and Customer Care, and supports project intake and compliance with program policies.