Associate Operations Specialist

ICF; Columbia (SC); On-site; USD 55,000 - 94,000; Full time

Job summary

ICF in Columbia, SC is seeking an Associate Operations Specialist with an interest in utility energy efficiency programs and knowledge of energy-efficient technologies for commercial building systems. Candidates based in or near Columbia are highly preferred.

Join a team that evaluates, implements, and verifies energy efficiency projects, collaborates across IT, Reporting, Marketing, and Customer Care, and supports project intake and compliance with program policies.

Qualifications

• Bachelor’s degree in a relevant field + 1 years of work experience or Associates degree with 3+ years of work experience.
• Must successfully pass a background check.

Responsibilities

• Work as part of the energy efficiency team ensuring that the evaluation, implementation, and verification of utility-sponsored energy efficiency projects are successfully executed.
• Develop and share best practices across the team and organization.
• Collaborate with IT, Reporting, Marketing, and Customer Care teams.
• Conduct analyses to identify trends, issues, and opportunities for improvement.
• Assist with processing incoming project applications.
• Review project application forms and submittals to ensure compliance with program policies and procedures.
• Assign project applications for further processing and review per program policies and procedures.
• Assist with customer and contractor inquiries.
• Coordinate quality control follow-up on project inspections and customer surveys as appropriate.

Education

Bachelor’s degree in a relevant field

Associate degree

Job description

Title: Associate Operations Specialist

Candidates based in or near Columbia, South Carolina are highly preferred.

Ready to make a difference?

To support our growth, we are seeking candidates with an interest in utility energy efficiency programs and knowledge of energy-efficient technologies associated with commercial building systems.

Description

Title: Associate Operations Specialist

Location: Candidates based in or near Columbia, South Carolina are highly preferred.

Ready to make a difference?

To support our growth, we are seeking candidates with an interest in utility energy efficiency programs and knowledge of energy-efficient technologies associated with commercial building systems.

Why You Will Love Working Here

• Quality of life: Flexible workplace arrangements, work-life balance
• Investment of the community: Donation matching, volunteer opportunities
• Investment in you: Tuition reimbursement, access to professional development resources, 401k matching, Employee Stock Purchase Plan
• And many, many more (Ask your recruiter for more details!)

What You Will Be Doing

• Work as part of the energy efficiency team ensuring that the evaluation, implementation, and verification of utility-sponsored energy efficiency
• projects are successfully executed.
• Develop and share best practices across the team and organization.
• Collaborate with IT, Reporting, Marketing, and Customer Care teams.
• Conduct analyses to identify trends, issues, and opportunities for improvement.
• Assist with processing incoming project applications.
• Review project application forms and submittals to ensure compliance with program policies and procedures.
• Assign project applications for further processing and review per program policies and procedures.
• Assist with customer and contractor inquiries.
• Coordinate quality control follow-up on project inspections and customer surveys as appropriate.

What We Need You To Have (minimum Qualifications)

• Bachelor’s degree in a relevant field + 1 years of work experience or Associates degree with 3+ years of work experience.
• Must successfully pass a background check.

Compensation

Although the posted range below is broader, this position is anticipated to offer a base salary in the $60,000 to $67,000 range. Actual compensation may vary based on the candidate’s location, experience, and other relevant factors.

Working at ICF

ICF is a global advisory and technology services provider, but we’re not your typical consultants. We combine unmatched expertise with cutting-edge technology to help clients solve their most complex challenges, navigate change, and shape the future.

We can only solve the world's toughest challenges by building a workplace that allows everyone to thrive. We are an equal opportunity employer. Together, our employees are empowered to share their expertise and collaborate with others to achieve personal and professional goals. For more information, please read ourEEO policy.

We will consider for employment qualified applicants with arrest and conviction records.

Reasonable Accommodations are available, including, but not limited to, for disabled veterans, individuals with disabilities, and individuals with sincerely held religious beliefs, in all phases of the application and employment process. To request an accommodation, please [e-mail] we will be happy to assist. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

Read more aboutworkplacediscriminationrights or our benefit offerings which are included in theTransparency in (Benefits) Coverage Act.

Candidate AI Usage Policy

At ICF, we are committed to ensuring a fair interview process for all candidates based on their own skills and knowledge. As part of this commitment, the use of artificial intelligence (AI) tools to generate or assist with responses during interviews (whether in-person or virtual) is not permitted. This policy is in place to maintain the integrity and authenticity of the interview process.

However, we understand that some candidates may require accommodation that involves the use of AI. If such an accommodation is needed, candidates are instructed to contact us in advance [e-mail]. We are dedicated to providing the necessary support to ensure that all candidates have an equal opportunity to succeed.

Pay Range

There are multiple factors that are considered in determining final pay for a position, including, but not limited to, relevant work experience, skills, certifications and competencies that align to the specified role, geographic location, education and certifications as well as contract provisions regarding labor categories that are specific to the position.

The pay range for this position based on full-time employment is:

$55,400.00 - $94,180.00

S Carolina Remote Office (SC99)