Energy Dept. Administrative Assistant — Office & Billing Support

FS System; Northern (KY); Hybrid; USD 23,000 - 26,000; Full time

Benefits offered by this job

Fully Funded Pension

401(k) & Employer Match

HSA & Employer Contributions

Life Insurance

Disability

Identity Protection

Paid time off

Paid holidays

Job summary

GRAINCO FS, Inc. is seeking an Energy Department Administrative Assistant in Newark, IL to support daily operations, handle billing inquiries, and assist with energy product administration.

The role emphasizes accuracy, organization, and courteous customer service in a busy office environment. Responsibilities include answering calls, processing payments, depositing funds, managing accounts receivable, and maintaining office procedures while coordinating with main office to ensure timely

Qualifications

• Must have working knowledge and be able to explain customer billing statements.
• Must be able to acquire working knowledge of Microsoft Excel, Word, Outlook, and internal accounting/dispatch software.

Responsibilities

• Answer telephone calls and direct to appropriate staff.
• Answer patron questions related to monthly statements and assist others with customer questions.
• Record payments, prepare daily deposits, balance cash drawer, run credit card reports, and prepare bank deposits.
• Accounts Receivable (calling on bad debt).
• Process and distribute mail daily.
• Establish and organize office operations and procedures.
• Attend meetings and training sessions.
• Maintain neat appearance and work area.
• Follow policies and procedures; perform other duties as assigned.
• Communicate with main office and ensure timely information and reports.

Skills

Excellent interpersonal skills

Analytical and problem solving skills

Multi-tasking

Attention to detail

Organizational skills

Computer skills

Tools

Microsoft Excel

Microsoft Word

Microsoft Outlook

Internal accounting software

Dispatch software

Job description

GRAINCO FS, Inc. is seeking an Energy Department Administrative Assistant in Newark, IL to support daily operations, handle billing inquiries, and assist with energy product administration.

The role emphasizes accuracy, organization, and courteous customer service in a busy office environment. Responsibilities include answering calls, processing payments, depositing funds, managing accounts receivable, and maintaining office procedures while coordinating with main office to ensure timely