Energy Department Administrative Assistant

FS System; Big Grove Township (IL); On-site; USD 23,000 - 26,000; Full time

Benefits offered by this job

Fully Funded Pension

401(k) & Employer Match

HSA & Employer Contributions

Life Insurance

Disability

Identity Protection

Job summary

GRAINCO FS, Inc. in Newark, IL is seeking an Energy Department Administrative Assistant for a full-time on-site role. You will support daily office operations, answer calls, process payments, and assist with accounting tasks to ensure timely reporting and customer service.

The ideal candidate will have strong Excel, Word, and Outlook skills, excellent interpersonal abilities, and a keen eye for detail. This position offers a competitive hourly pay and a comprehensive benefits package.

Qualifications

• Must be able to explain customer billing statements in detail.
• Must be able to use Microsoft Excel, Word, Outlook and internal accounting/dispatch software.

Responsibilities

• Answer telephone calls and direct to the appropriate staff.
• Explain monthly statements and assist customers with questions.
• Record payments, prepare deposits, balance cash drawer, and run reports.

Skills

Interpersonal skills

Analytical thinking

Multi-tasking

Attention to detail

Organization

Computer skills

Tools

Excel

Word

Outlook

Accounting software

Dispatch software

Job description

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Energy Department Administrative Assistant - GRAINCO FS - Newark, IL

Company: GRAINCO FS, Inc

City: Newark

State: IL

The FS brand represents a standard of excellence for agricultural and energy-related products. It's the people who represent the FS brand that set it apart. As local cooperatives, FS Companies believe it is their responsibility to ensure that our earth, our communities, and businesses perform together, sustainably. FS Companies are committed to ensuring the continued profitability for the company, their owners, and their customers, while enacting to help the environment and greater good.

GRAINCO FS, Inc.

Energy Department Administrative Assistant Job Description

Reports To: Department Manager

Job Title: Energy Department Administrative Assistant

Job Class: Full Time

Pay Range: $17 - $19 per hour

Job Objectives:

• Service the needs of Grainco FS patrons promptly and courteously.
• Assist management in projecting a positive company image that is conducive to building and retaining profitable business.
• Performing assigned accounting and record keeping duties.

Duties and Responsibilities:

• Answer telephone calls and direct them to the appropriate administrative or staff person.
• Answer Patron questions related to their monthly statement and assist co-workers in answering customer questions.
• Record payments received promptly and accurately. Prepare daily deposits and balance cash drawer. Run credit card reports. Prepare and make bank deposits.
• Accounts Receivable (Calling on bad debt).
• Process and distribute mail each day.
• Establish and organize office operations and procedures.
• Attend meetings and training sessions as requested.
• Maintain a neat personal appearance as well as a clean, uncluttered work area.
• Comply with and support policies and procedures established by the company.
• Perform other appropriate duties as assigned.
• Communicate with main office and ensure information and reports are done on time.
• Follow up on customer complaints and seek a reasonable "win/win" resolution.
• Receive in and transfer Energy inventory.
• Order office supplies.
• Invoice all Energy products sold.
• Operate the computer accounting and dispatch software system

Skills:

• Excellent interpersonal skills
• Analytical and problem solving skills
• Ability to multi-task
• Attention to detail and high level of accuracy
• Effective organizational skills
• Highly proficient computer skills

Requirements:

• Must have a working knowledge and be able to explain in detail the customer billing statement
• Must have a working knowledge and be able to acquire a working knowledge of the following software programs: Microsoft Excel, Word, Outlook, and internal accounting and dispatch software.

We are dedicated to supporting the long-term financial well-being of our employees through a fully funded pension, a cornerstone benefit that ensures security for the future. We offer a comprehensive benefits package that includes medical, dental, vision, and life insurance, along with a variety of supplemental plans like accident, critical illness, disability, hospital indemnity, and identity theft protection. To promote a healthy work-life balance, employees enjoy generous paid time off (PTO) and paid holidays, giving you time to recharge and focus on what matters most. Additionally, our 401(k) plan with company matching helps you plan for retirement, while our free Employee Assistance Program (EAP) supports your overall well-being. Whether you're starting your career, balancing family life, or planning for retirement, our company is committed to providing employees with a comprehensive and competitive Total Rewards package that meets your needs at every stage. Benefits eligibility may vary depending on the position.

Actual compensation will be determined based on experience, location, and other factors permitted by law. In addition to base pay, certain roles may be eligible for bonuses, incentives, and commissions.

We are an equal opportunity/Disabled/Protected Veteran Employer. All individuals, regardless of demographic or other background, are encouraged to apply. Further, as a federal, state, and local contractor, we comply with government regulations and executive orders as applicable, including affirmative action responsibilities for qualified individuals with disability and protected veterans.

Employment is contingent on, among other things, receipt of an acceptable and job-related background check, drug test, motor vehicle report, and/or reference check, as applicable and permissible by law.

SECURING YOUR FUTURE, ONE BENEFIT AT A TIME.

Our benefits packages aredesigned to support every aspect of our employees’ well-being—from health plans to life insurance, robust retirement plans, and more.We provide benefits that meet their needs today while also ensuring a secure future.

Offerings may include, but are not limited to:

UNITED STATES:

• Fully Funded Pension*
• 401(k) & Employer Match
• HSA & Employer Contributions
• Life Insurance
• Disability
• Identity Protection

*The pension plan is subject to individual company participation. Those who do not participate in the pension plan enjoy a higher 401(k) employer match.

**Some benefits are subject to the hiring company.

CANADA:

• RRSP
• Life Insurance
• Disability

*Benefit eligibility may be dependent on employment type

Nearest Major Market: Chicago
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