Energy Dept Admin Assistant – Growth & Benefits

FS System; Big Grove Township (IL); On-site; USD 23,000 - 26,000; Full time

Benefits offered by this job

Fully funded pension

401(k) with employer match

Health insurance

PTO and paid holidays

Employee Assistance Program

Job summary

GRAINCO FS, Inc. in Newark, IL, is seeking an Energy Department Administrative Assistant to support daily office operations and energy product accounting.

The role emphasizes accuracy in billing statements, cash handling, and coordinating with the main office to ensure timely reporting. The candidate will manage phone inquiries, process deposits, balance accounts, and maintain organized offices while upholding FS’s customer-service standards.

Qualifications

• Must have working knowledge and be able to explain in detail the customer billing statement.
• Must have working knowledge and be able to acquire a working knowledge of Microsoft Excel, Word, Outlook, and internal accounting and dispatch software.

Responsibilities

• Answer telephone calls and direct them to the appropriate administrative or staff person.
• Answer Patron questions related to their monthly statement and assist co-workers in answering customer questions.
• Record payments received promptly and accurately. Prepare daily deposits and balance cash drawer. Run credit card reports. Prepare and make bank deposits.
• Accounts Receivable (Calling on bad debt).
• Process and distribute mail each day.
• Establish and organize office operations and procedures.
• Attend meetings and training sessions as requested.
• Maintain a neat personal appearance as well as a clean, uncluttered work area.
• Comply with and support policies and procedures established by the company.
• Perform other appropriate duties as assigned.
• Communicate with main office and ensure information and reports are done on time.
• Follow up on customer complaints and seek a reasonable "win/win" resolution.
• Receive in and transfer Energy inventory.
• Order office supplies.
• Invoice all Energy products sold.
• Operate the computer accounting and dispatch software system

Skills

Excellent interpersonal skills

Analytical and problem solving skills

Ability to multi-task

Attention to detail and high level of

Effective organizational skills

Highly proficient computer skills

Tools

Microsoft Excel

Microsoft Word

Microsoft Outlook

Internal accounting software

Dispatch software

Job description

GRAINCO FS, Inc. in Newark, IL, is seeking an Energy Department Administrative Assistant to support daily office operations and energy product accounting.

The role emphasizes accuracy in billing statements, cash handling, and coordinating with the main office to ensure timely reporting. The candidate will manage phone inquiries, process deposits, balance accounts, and maintain organized offices while upholding FS’s customer-service standards.