Energy Billing & Support Coordinator

FS System; Ames (IA); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Fully Funded Pension

401(k) & Employer Match

HSA & Employer Contributions

Life Insurance

Disability

Identity Protection

Job summary

New Century FS, Inc. in Ames, IA is seeking an Energy Support Coordinator to provide administrative support for the Energy Department, assisting with bookings, invoices, tank rentals, and leak checks.

You will work closely with Energy Salesmen, process orders in E-supply, Agvance, Esys, maintain Tank Spotter and Esys data, learn accounting software, apply payments, and deliver quality customer service in a busy office.

Qualifications

• Associate’s degree (A.A.) or equivalent.
• 1–3 years clerical related work experience.
• Proficient in professional communication, customer service, multi-tasking and ability to learn new software.

Responsibilities

• Assist with entry of customer bookings, sales transactions, tank rentals, and leak checks.
• Prepare accurate invoices for propane, fuel deliveries and service work to ensure receivables.
• Place orders, pricing, and billing in E-supply, Agvance and Esys for the Energy Department.
• Prepare documentation and recordkeeping in Tank Spotter database and update Esys/Agvance with pricing and reporting.
• Learn and utilize accounting software and adapt to changes to improve efficiency.
• Apply customer payments on account in a timely and accurate manner.
• Provide quality customer service to walk-in customers and over the phone.
• Perform general office duties and comply with safety and regulatory policies.

Skills

Professional communication

Customer service

Multi-tasking

Collaboration

Education

Associate’s degree (A.A.)

Tools

Microsoft Office Suite

Job description

New Century FS, Inc. in Ames, IA is seeking an Energy Support Coordinator to provide administrative support for the Energy Department, assisting with bookings, invoices, tank rentals, and leak checks.

You will work closely with Energy Salesmen, process orders in E-supply, Agvance, Esys, maintain Tank Spotter and Esys data, learn accounting software, apply payments, and deliver quality customer service in a busy office.