Energy Support Coordinator

FS System; Ames (IA); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Fully Funded Pension

401(k) & Employer Match

HSA & Employer Contributions

Life Insurance

Disability

Identity Protection

Job summary

New Century FS in Ames, IA is seeking an Energy Support Coordinator to provide administrative support for the Energy Department. You will assist with customer bookings, invoicing, tank rentals, and leak checks, ensuring timely and accurate records.

You will operate with energy accounting software (Esys, Agvance, E-supply), maintain databases, process payments, and deliver excellent customer service both in person and over the phone.

Qualifications

• Associate’s degree (A.A.) or equivalent and 1–3 years of clerical experience.
• Proficient in Microsoft Office (Excel, Outlook, Teams, Word).
• Excellent written and verbal communication and ability to multi-task.
• Ability to learn and use accounting software and adapt to changes.

Responsibilities

• Assist with entry of customer bookings, sales transactions, tank rentals, and leak checks.
• Prepare accurate invoices for propane and fuel deliveries and service work.
• Assist with placing orders, pricing, and billing in E-supply, Agvance and Esys for the Energy Department.
• Prepare proper documentation and recordkeeping in the Tank Spotter database.
• Update and maintain accurate information in Esys database as well as Agvance accounting system including pricing and reporting.
• Provides quality customer service to walk in customers as well as on the phone.

Skills

Microsoft Office

Customer service

Communication skills

Multi-tasking

Education

Associate’s degree (A.A.)

Tools

E-supply

Agvance

Esys

Job description

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Energy Support Coordinator - New Century FS - Ames, IA

Company: New Century FS, Inc

City: Ames

State: IA

New Century FS is headquartered in Ames, Iowa withbranches across Central to Northwest Iowa and Southeast South Dakota. New Century FS employs approximately 330employees (including seasonal workers) and serves over 13,000 customers. Providing quality solutions to be the first clear choice as your partner for long-term success, New Century FS offers energy, agronomy, agri-finance, precision agriculture, nutrient management, feed, grain, and turf products and services. New CenturyFS is part of the GROWMARK System, an agricultural cooperative serving more than 100,000 customers across North America and Ontario, Canada.

PURPOSE AND SUMMARY STATEMENT

Provide Energy administrative support for various accounting functions to help ensure timely and accurate information for the Energy Department.

ESSENTIAL JOB FUNCTIONS

Work closely with Energy Salesmen to assist with entry of customer bookings, sales transactions, tank rentals, and leak checks performed.

Prepare accurate invoices for propane and fuel deliveries as well as service work in a timely manner to ensure accurate receivables.

Assist with placing orders, pricing, and billing in E-supply, Agvance and Esys for the Energy Department.

Prepare proper documentation and recordkeeping in the Tank Spotter database.

Update and maintain accurate information in Esys database as well as Agvance accounting system including pricing and reporting.

Ability to learn and utilize accounting software and adapt to ongoing changes that increase operational efficiencies.

Apply customer payments on account in a timely and accurate manner.

Provides quality customer service to walk in customers as well as on the phone.

Performs general office duties such as, opening, sorting, and distributing mail. Operates office machines, such as photocopiers, scanners, and computer systems.

Complies with administrative policies, procedures, safety rules, and governmental regulations

OTHER JOB FUNCTIONS

Ensure cleanliness of office space.

Assist with various Energy projects as needed, that require attention to detail.

Supports all managers/salespeople with Energy activities.

Utilizes organization, time management and problem-solving skills to perform work efficiently and effectively.

Follows GROWMARK’s Code of Conduct and Corporate Compliance Program, Environmental Health and Safety, OSHA and DOT policies and procedures, as they apply.

Performs all other duties as assigned.

REQUIREMENTS

Normally requires an Associate’s degree (A.A.), or the equivalent thereof, and 1 – 3 years or more of clerical related work experience to demonstrate knowledge of professional communication skills, customer service, and ability to multi-task.

Proficient in Microsoft Office (Excel, Outlook, Teams, Word)

Demonstrate essential abilities including business knowledge, collaboration, communication, customer focus, decision making and skill development.

Must have and maintain a valid driver’s license and satisfactory driving record.

May be required to work extended hours beyond those considered “normal” to meet seasonal demands.

Work is conducted mainly in a typical office environment, with slight exposure to other warehousing or storage facilities with generally satisfactory conditions, sometimes in a noisy, open area while interacting with team members and serving customer’s needs.

Ability and willingness to participate in required training that may include education on GROWMARK’s policies and procedures and additional training as it relates to the requirements of the position.

We are an equal opportunity/Disabled/Protected Veteran Employer. All individuals, regardless of demographic or other background, are encouraged to apply. Further, as a federal, state, and local contractor, we comply with government regulations and executive orders as applicable, including affirmative action responsibilities for qualified individuals with disability and protected veterans.

Employment is contingent on, among other things, receipt of an acceptable and job‑related background check, drug test, motor vehicle report, and/or reference check, as applicable and permissible by law.

SECURING YOUR FUTURE, ONE BENEFIT AT A TIME.

Our benefits packages aredesigned to support every aspect of our employees’ well-being—from health plans to life insurance, robust retirement plans, and more.We provide benefits that meet their needs today while also ensuring a secure future.

Offerings may include, but are not limited to:

UNITED STATES:

• Fully Funded Pension*
• 401(k) & Employer Match
• HSA & Employer Contributions
• Life Insurance
• Disability
• Identity Protection

*The pension plan is subject to individual company participation. Those who do not participate in the pension plan enjoy a higher 401(k) employer match.

**Some benefits are subject to the hiring company.

CANADA:

• RRSP
• Life Insurance
• Disability

*Benefit eligibility may be dependent on employment type

Nearest Major Market: Ames
Nearest Secondary Market: Des Moines
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