Energy Assistance Case Navigator

EOAC; Waco (TX); On-site; USD 40,000 - 50,000; Full time

Job summary

EOAC is looking for a dedicated CEAP Case Manager in Waco, Texas, to support low-income families in accessing utility assistance through the Comprehensive Energy Assistance Program (CEAP). This role involves conducting eligibility screenings, documentation reviews, and providing necessary referrals to community resources.

Ideal candidates should possess a high school diploma, experience with underserved populations, and strong organizational skills. The position requires a full-time commitment from Monday to Friday, 8:00 am to 5:00 pm.

Qualifications

• Experience working with low-income and underserved populations.
• Basic computer and data entry skills.
• Strong organizational skills and attention to detail.

Responsibilities

• Conduct intake interviews with clients seeking energy assistance.
• Collect, review, and verify required documentation for compliance.
• Explain CEAP guidelines and application procedures to clients.

Skills

Experience working with low-income and underserved populations

Basic computer and data entry skills

Strong organizational skills

Excellent interpersonal skills

Education

High school diploma or equivalent

Job description

EOAC is looking for a dedicated CEAP Case Manager in Waco, Texas, to support low-income families in accessing utility assistance through the Comprehensive Energy Assistance Program (CEAP). This role involves conducting eligibility screenings, documentation reviews, and providing necessary referrals to community resources.

Ideal candidates should possess a high school diploma, experience with underserved populations, and strong organizational skills. The position requires a full-time commitment from Monday to Friday, 8:00 am to 5:00 pm.