Energetic Spa Manager: Lead, Grow Memberships & Team

Hand & Stone Massage and Facial Spa; Commack (NY); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

401(k)

Bonus based on performance

Competitive salary

Employee discounts

Flexible schedule

Health insurance

Job summary

Hand & Stone Massage and Facial Spa in Commack, NY seeks a dynamic Spa Manager to lead daily operations, ensure guest satisfaction, and guide a team focused on health, beauty, and relaxation services.

The ideal candidate blends hospitality passion with strong managerial skills, thrives in a fast-paced environment, and drives a high-performance culture with accountability and professionalism.

Qualifications

• Proven leadership experience in spa or service industry.
• Strong guest-service orientation and ability to mentor staff.
• Experience managing schedules, payroll, and budgeting.

Responsibilities

• Lead daily spa operations and ensure an exceptional guest experience.
• Recruit, coach, and develop service providers and sales staff.
• Inspire the team and drive performance toward goals.
• Create staff schedules and manage coverage for productivity.
• Foster a positive, high-energy culture and accountability.
• Drive memberships, retail, and gift-card sales through coaching.
• Monitor KPIs, analyze results, and develop improvement plans.
• Oversee inventory, vendors, and equipment maintenance.

Skills

Leadership

Staff management

Customer service

Operations

Sales coaching

Job description

Hand & Stone Massage and Facial Spa in Commack, NY seeks a dynamic Spa Manager to lead daily operations, ensure guest satisfaction, and guide a team focused on health, beauty, and relaxation services.

The ideal candidate blends hospitality passion with strong managerial skills, thrives in a fast-paced environment, and drives a high-performance culture with accountability and professionalism.