Spa Operations Leader | Growth, Flexible Schedule, Bonus

Hand & Stone Franchise Corp; Commack (NY); On-site; USD 75,000 - 110,000; Full time

Benefits offered by this job

401(k)

Bonus based on performance

Health insurance

Flexible schedule

Employee discounts

Competitive salary

Job summary

Hand & Stone Massage and Facial Spa in Commack, NY is seeking a dynamic SPA MANAGER to lead daily operations, ensure exceptional guest experiences, and manage a talented team focused on health, beauty, and relaxation services.

The ideal candidate will demonstrate strong managerial skills, a passion for hospitality, and thrive in a fast-paced service environment. Join a supportive team dedicated to wellness and outstanding guest satisfaction.

Qualifications

• Leadership and people management experience preferred.
• Strong guest service orientation.
• Experience in spa or hospitality operations a plus.

Responsibilities

• Lead all day-to-day spa operations and guest experiences.
• Recruit, coach, and develop a high-performing team of service providers and sales associates.
• Create staff schedules and manage coverage to maximize productivity and guest satisfaction.
• Monitor KPIs, analyze business results, and develop action plans to achieve financial goals.
• Oversee payroll, budgeting, expenses, and daily cash handling while maintaining profitability.
• Ensure compliance with safety standards and brand policies.

Job description

Hand & Stone Massage and Facial Spa in Commack, NY is seeking a dynamic SPA MANAGER to lead daily operations, ensure exceptional guest experiences, and manage a talented team focused on health, beauty, and relaxation services.

The ideal candidate will demonstrate strong managerial skills, a passion for hospitality, and thrive in a fast-paced service environment. Join a supportive team dedicated to wellness and outstanding guest satisfaction.