Energetic Retail Team Captain

Rally House; Maple Grove (MN); On-site; USD 21,000 - 25,000; Part time

Job summary

Rally House in Maple Grove, MN is hiring a Team Captain to guide the store floor, energize the team, and model top-tier service. You will direct shifts, coach staff, and ensure consistent execution of merchandising and guest experience standards.

The ideal candidate has 1–2 years in retail, strong communication, and a proactive, urgent approach to daily operations. Part-time, on-site role supporting local sports events.

Qualifications

• Must be at least 18 years of age.
• 1-2 years of retail experience.
• Availability to work 10 to 20 hours per week including daytime, nights, weekends, holidays, and local events.

Responsibilities

• Onboard and train new team members.
• Maintain a high-energy store culture and coach teammates.
• Provide in-the-moment coaching and feedback.
• Prioritize and delegate tasks during shifts for execution.
• Lead floor service and ensure guest focus during shifts.
• Support merchandising, floor sets, and visual standards.
• Handle escalated customer concerns with professionalism.

Skills

Customer service

Communication

Team leadership

Retail operations

Job description

Rally House in Maple Grove, MN is hiring a Team Captain to guide the store floor, energize the team, and model top-tier service. You will direct shifts, coach staff, and ensure consistent execution of merchandising and guest experience standards.

The ideal candidate has 1–2 years in retail, strong communication, and a proactive, urgent approach to daily operations. Part-time, on-site role supporting local sports events.