Energetic Event Guest Services Associate

Indiana University; Bloomington (IN); On-site; USD 17,908 - 18,253; Part time

Benefits offered by this job

Medical insurance

Tuition subsidy

10 paid holidays

Paid time off

Job summary

Indiana University (IU) Event Services seeks friendly part-time staff for guest services at sports, academic, and entertainment events in Bloomington, IN. You will provide exceptional service, assist with seating, scanning tickets, and VIP areas, and help guests with accessibility needs while supporting a safe crowd environment.

The role requires high school completion and sales or customer service experience, with incentives and benefits for full-time staff in the IU system.

Qualifications

• Sales or customer service experience
• High school diploma or equivalent (GED/HSED)

Responsibilities

• Provide exceptional customer service to every guest
• Assist with seating, scanning tickets, and VIP hospitality areas
• Help guests with accessibility needs
• Oversee crowd management to maintain safety
• Understand venue layouts and direct guests as needed
• Support and cheer on coworkers in a team environment

Skills

Outstanding customer service

Communication skills

Team collaboration

Flexibility / adaptability

Mobility & stamina

Education

High school diploma or equivalency

Job description

Indiana University (IU) Event Services seeks friendly part-time staff for guest services at sports, academic, and entertainment events in Bloomington, IN. You will provide exceptional service, assist with seating, scanning tickets, and VIP areas, and help guests with accessibility needs while supporting a safe crowd environment.

The role requires high school completion and sales or customer service experience, with incentives and benefits for full-time staff in the IU system.