Energetic Automotive Service Advisor – Growth & Benefits

Opelika Ford, Inc.; Opelika (AL); Vor Ort; USD 35.000 - 55.000; Vollzeit

Benefits dieser Stelle

Competitive Pay

Employee Discounts

Paid Vacation

Full benefits: Medical, Dental, Vision

401(k) Retirement Savings Plan

State of the Art Facility

Zusammenfassung

Opelika Ford, Inc. in Opelika, AL is seeking an experienced Service Advisor to join our team. The role involves greeting customers, identifying service needs, drafting quotes, and coordinating with technicians.

The ideal candidate will have dealership experience, strong customer service skills, and CDK experience. We offer competitive pay, benefits, and opportunities for growth in a busy dealership environment.

Qualifikationen

• One year of dealership Service Advisor experience preferred.
• Proven track record of achieving exceptional Customer Satisfaction.
• Must have a valid driver's license and be in good standing.
• Must exhibit personal and professional integrity.
• Must have a desire for a long term career with a growing organization.
• CDK experience is highly preferred.

Aufgaben

• Greets and consults with customers to interpret their needs and arrange for service.
• Serves as the primary point of contact for all automotive service and repair matters.
• Consult with mechanics about necessary repairs and possible alternatives to expensive work.
• Sells additional needed services.
• Sets and manages expectations for service delivery for customers and mechanics.
• Continuously updates customers on repair needs and completion times.
• Verify that the final invoice reconciles with the work performed on the repair order.
• Performs other duties as assigned.

Kenntnisse

Customer service

Communication

Problem solving

Sales skills

Attention to detail

Driver's license

CDK experience

Tools

CDK experience

Jobbeschreibung

Opelika Ford, Inc. in Opelika, AL is seeking an experienced Service Advisor to join our team. The role involves greeting customers, identifying service needs, drafting quotes, and coordinating with technicians.

The ideal candidate will have dealership experience, strong customer service skills, and CDK experience. We offer competitive pay, benefits, and opportunities for growth in a busy dealership environment.