Endpoint & VPN Pro — Help Desk Technician

CareNet Health; Grand Prairie (TX); On-site; USD 86,000 - 114,000; Full time

Job summary

CareNet Health, based in Grand Prairie, TX, is seeking an experienced Help Desk Technician. The role emphasizes Endpoint Management and VPN Configuration with a mid-level scope, offering coaching, support, and schedules respectful of weekends in Texas.

This position pays between $86,000 and $114,000 annually and requires hands-on experience with Azure, VPNs, and Remote Desktop. The company values clarity, constructive feedback, and growth without blame as part of its culture.

Qualifications

• Fluency across Azure Administration and VPN Configuration.
• At least 3 years of real-world experience.
• Ability to work independently or as part of a tight-knit team.
• Working knowledge of Remote Desktop alongside transferable Endpoint Management chops.

Responsibilities

• Apply VPN Configuration and Endpoint Management to solve proudly-nerdy engineering challenges.
• Turn CareNet Health's Endpoint Management on-call noise into alerts that actually mean something.
• Replace the brittle Printer Support hack with a VPN Configuration solution that survives Grand Prairie scale.
• Ensure code quality through automated linting, testing, and static analysis.
• Carry a clarity-seeking Remote Desktop feature through code freeze without breaking CareNet Health stability.
• Stress-test Remote Desktop systems until they bend, then harden where they cracked.
• Build internal tooling that improves developer productivity and velocity.

Skills

Azure Administration

VPN Configuration

Remote Desktop

Endpoint Management

Job description

CareNet Health, based in Grand Prairie, TX, is seeking an experienced Help Desk Technician. The role emphasizes Endpoint Management and VPN Configuration with a mid-level scope, offering coaching, support, and schedules respectful of weekends in Texas.

This position pays between $86,000 and $114,000 annually and requires hands-on experience with Azure, VPNs, and Remote Desktop. The company values clarity, constructive feedback, and growth without blame as part of its culture.