Endpoint Support Specialist - Windows & iOS (Contract)

Ledgent Technology; Greenwood Village (CO); On-site; USD 41,328 - 49,593; Part time

Benefits offered by this job

Hospital indemnity plans

Dental and vision coverage

Training and coaching

Job summary

A leading IT services provider in Greenwood Village seeks an Endpoint Support Specialist for a 6-month contract. This role involves managing and supporting endpoint devices, providing exceptional customer service, and requires strong expertise in Windows and mobile platforms. Ideal candidates will have over 5 years of hands-on endpoint support experience and excellent communication skills. Compensation ranges from $30 to $36 per hour based on experience.

Qualifications

• 5+ years of hands-on experience in endpoint support, provisioning, and ticket management.
• Strong knowledge of Windows 11, Dell laptops, and mobile devices (iPhone/iPad).
• Excellent problem-solving and customer service skills.

Responsibilities

• Provide day-to-day support for laptops, iPhones, iPads, and printers.
• Manage assigned service tickets in accordance with SLA standards.
• Set up and configure Windows laptops using Autopilot.

Skills

Endpoint support experience

Windows 11 expertise

Microsoft Intune knowledge

Problem-solving skills

Communication skills

Tools

Microsoft Office Suite

SysAid

Job description

A leading IT services provider in Greenwood Village seeks an Endpoint Support Specialist for a 6-month contract. This role involves managing and supporting endpoint devices, providing exceptional customer service, and requires strong expertise in Windows and mobile platforms. Ideal candidates will have over 5 years of hands-on endpoint support experience and excellent communication skills. Compensation ranges from $30 to $36 per hour based on experience.