Endpoint Manager: Desktop Imaging & Deployment Lead

University of South Carolina; Beaufort (SC); On-site; USD 49,000 - 71,000; Full time

Benefits offered by this job

Health and Life Insurance

Retirement Programs

Paid Tuition

13 Paid Holidays (including anextended

Job summary

University of South Carolina Beaufort (USCB) seeks an Endpoint Manager to join ITSS, responsible for full lifecycle management of endpoint devices, imaging, packaging, patching, and security compliance. You will support desktop applications, OS images, and partner with campus departments to deliver reliable endpoint solutions.

The role emphasizes problem-solving and customer service in a university setting, with a standard 8:30am–5:00pm schedule and potential flexible adjustments to meet

Qualifications

• Accreditation from a technical school or skilled trades program; may be substituted by related certs/experience.
• Familiarity with Windows operating system and Microsoft Office applications.
• Ability to communicate effectively.
• Knowledge of BigFix Imaging processes, BigFix Patch Management, Beyond Trust Remote Desktop, OSTicket, and Microsoft Active Directory.

Responsibilities

• Manage the full lifecycle of endpoint devices, including deployment through retirement.
• Package, test, deploy, and maintain software using endpoint tools and patch management.
• Implement and monitor endpoint security controls and compliance standards.
• Provide advanced technical support and problem management for endpoint-related issues.
• Create and maintain technical documentation and training materials.
• Other duties as assigned by supervisor.

Skills

Communication skills

Customer service

Problem solving

Education

Accreditation from a technical school or skilled trades program

Tools

BigFix Imaging

BigFix Patch Management

Beyond Trust Remote Desktop

OSTicket

Microsoft Active Directory

Job description

University of South Carolina Beaufort (USCB) seeks an Endpoint Manager to join ITSS, responsible for full lifecycle management of endpoint devices, imaging, packaging, patching, and security compliance. You will support desktop applications, OS images, and partner with campus departments to deliver reliable endpoint solutions.

The role emphasizes problem-solving and customer service in a university setting, with a standard 8:30am–5:00pm schedule and potential flexible adjustments to meet