Endpoint Lifecycle Architect

Omega Morgan; Hillsboro (OR); Presencial; USD 90 000 - 120 000; Tempo integral

Resumo da oferta

Omega Morgan in Hillsboro, OR is seeking an Endpoint Administrator to own the operational lifecycle of company devices and onboarding/offboarding processes. You will ensure laptops, desktops, mobile devices, and peripherals are securely standardized, provisioned, maintained, supported, and retired while keeping accurate asset and access records.

You will collaborate with HR, hiring managers, IT support, security, and infrastructure teams to deliver a consistent employee technology experience and

Qualificações

• Strong endpoint troubleshooting and problem-solving across hardware, OS, apps, peripherals, and connectivity.
• Ability to organize and execute time-sensitive onboarding, offboarding, deployment, and device-recovery activities with high accuracy.
• Working knowledge of endpoint management, RMM, software deployment, patching, encryption, endpoint security, and remote support technologies.
• Strong customer service and communication skills, including the ability to explain technical information clearly to employees and managers.
• Ability to create and maintain clear procedures, checklists, asset records, and technical documentation.
• Strong attention to detail, ownership, discretion, and sound judgment when handling company devices, employee data, credentials, and access.

Responsabilidades

• Own the complete lifecycle of company endpoints, including standards, procurement coordination, receiving, staging, deployment, assignment, support, reassignment, refresh, recovery, and secure retirement or disposal.
• Administer endpoint management, remote monitoring and management, deployment, and mobile device management platforms; maintain device enrollment, configuration profiles, policies, and compliance rules.
• Provision laptops, desktops, mobile devices, shared workstations, and peripherals using standardized builds, required applications, security controls, and role-based configurations.
• Coordinate and execute employee onboarding by preparing equipment, accounts, licenses, group memberships, applications, and access in partnership with Human Resources and hiring managers.
• Coordinate and execute employee offboarding by disabling access, reclaiming equipment and licenses, preserving or transferring business data as authorized, documenting disposition, and securely wiping devices for reuse or disposal.
• Maintain accurate endpoint and asset records, including assigned user, location, serial number, model, warranty, configuration, status, and planned replacement date.
• Manage operating system, application, driver, BIOS, and firmware patching; monitor compliance and remediate devices that fall outside established security or maintenance standards.
• Implement and maintain endpoint security controls, including encryption, endpoint protection, local administrator restrictions, screen-lock standards, and secure configuration baselines.
• Package, test, deploy, update, and remove business applications while supporting software licensing, standardization, and compatibility requirements.
• Troubleshoot endpoint, peripheral, profile, performance, connectivity, and application issues; identify root causes and coordinate vendor repair or replacement when necessary.
• Maintain ready-to-deploy inventory and forecast endpoint refresh, warranty, and accessory needs to support timely onboarding, replacements, and business growth.
• Create and maintain endpoint standards, onboarding and offboarding checklists, support documentation, knowledge articles, and audit-ready records; report on fleet health, patch compliance, inventory accuracy, and lifecycle status.

Conhecimentos

Endpoint troubleshooting

Onboarding/offboarding

RMM tools

Microsoft 365

Active Directory

Group Policy

Ferramentas

Microsoft Intune

Windows Autopilot

Descrição da oferta de emprego

Omega Morgan in Hillsboro, OR is seeking an Endpoint Administrator to own the operational lifecycle of company devices and onboarding/offboarding processes. You will ensure laptops, desktops, mobile devices, and peripherals are securely standardized, provisioned, maintained, supported, and retired while keeping accurate asset and access records.

You will collaborate with HR, hiring managers, IT support, security, and infrastructure teams to deliver a consistent employee technology experience and