Endpoint IT Technician: Windows/macOS & Mobile Support

State of Oklahoma

Oklahoma

On-site

USD 34,000 - 57,000

Full time

29 hours ago

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Benefits offered by this job

Generous leave

Benefits package

Job summary

The State of Oklahoma, Office of Management and Enterprise Services, is seeking a Computer Support Technician I to provide frontline desktop support and endpoint services across Windows, macOS, iOS, and Android platforms.

This full-time role focuses on device deployment, imaging, troubleshooting, and customer service, working within statewide enterprise environments. Strong troubleshooting and multi-location experience are preferred.

Qualifications

Experience supporting Windows and macOS operating systems in enterprise environments.
Experience with ServiceNow or similar enterprise ticketing systems.
Experience troubleshooting hardware, software, and peripheral device issues.
Experience supporting iOS and Android mobile devices.
Strong customer service and communication skills.
Experience working in multi-location enterprise support environments.
Strong troubleshooting and problem-solving skills.

Responsibilities

End User Support & Endpoint Operations: Configure, deploy, maintain, and troubleshoot Windows and macOS workstations and laptops.
Support iOS and Android mobile devices in enterprise environments.
Perform workstation imaging, provisioning, software installation, and hardware replacement activities.
Troubleshoot hardware, software, printer, VPN, network connectivity, and peripheral device issues.
Utilize remote support tools to assist users across multiple statewide locations.
Ensure endpoint systems maintain reliability, stability, and compliance with enterprise standards.