Endpoint Device Technician: Imaging, Deployment & Support

Pilot Thomas Logistics; Knoxville (TN); On-site; USD 50,000 - 70,000; Full time

Job summary

A logistics company is looking for an End User Computing Technician in Knoxville. This role involves deploying and managing endpoint devices, providing technical support to users both on-site and remotely, and maintaining accurate asset tracking for all devices. A bachelor's degree in IT or a related field is preferred, along with experience in a fast-paced environment. The ideal candidate will demonstrate strong troubleshooting skills and the ability to manage various support requests effectively.

Qualifications

• 2+ years of experience supporting Windows endpoints in a business environment.
• Strong attention to detail and organizational skills.
• Ability to communicate clearly with technical and non-technical users.

Responsibilities

• Deploy and manage endpoint devices including laptops and desktops.
• Provide on-site and remote technical support to users.
• Maintain accurate inventory of endpoint devices and peripherals.

Skills

Technical support

Asset tracking

Troubleshooting

Customer service

Device Imaging

Education

Bachelor's degree in Information Technology or related field

Tools

Microsoft SCCM

Microsoft Intune

Active Directory

Job description

A logistics company is looking for an End User Computing Technician in Knoxville. This role involves deploying and managing endpoint devices, providing technical support to users both on-site and remotely, and maintaining accurate asset tracking for all devices. A bachelor's degree in IT or a related field is preferred, along with experience in a fast-paced environment. The ideal candidate will demonstrate strong troubleshooting skills and the ability to manage various support requests effectively.