Endpoint Administrator: MDM, AWS Workspaces & Automation

Best Egg; Wilmington (DE); Hybrid; USD 80,000 - 90,000; Full time

Benefits offered by this job

Retirement savings plans

Paid time off

Health care plans

Flexible Spending Plans

Life insurance

Identity theft protection

Pet insurance

Job summary

Best Egg, now part of Barclays, seeks an Endpoint Administrator to manage desktop endpoints, ensure health and compliance, and provide frontline support. You will work with MDM tools, AWS Workspaces, and Jira Service Management to improve workflows and SLAs.

Ideal candidates have 3+ years with cloud stacks (O365/Azure/Slack), strong scripting skills, and a collaborative, proactive mindset in a dynamic fintech environment supporting diverse IT needs.

Qualifications

• Associate degree in IT or equivalent work experience with certifications.
• 3+ years supporting a cloud environment tech stack (Office 365, Azure, Slack, etc.).
• 3+ years of MDM experience (Intune or Jamf).
• Proactive, can-do attitude with ability to adapt in a dynamic environment.
• Highly organized with ability to prioritize multiple deadlines.
• Strong problem-solving and independent working skills.
• Evidence of initiative, analytics, teamwork, adaptability, and communication via assessment.

Responsibilities

• Manage and support MDM tools (Intune, Jamf), including policies and reporting.
• Manage AWS Workspaces, including image creation and provisioning.
• Assist with Jira Service Management workflow enhancements, SLAs, and automation rules.
• Maintain service desk portals and knowledgebases.
• Manage JSM projects, SLAs, request types, and workflows.
• Assist with automation and scripting to streamline support and operations.
• Troubleshoot endpoint issues and escalate as needed.
• Create and maintain endpoint baselines, images, and device compliance standards.
• Collaborate with IT leads on endpoint projects and deployments.

Skills

Cloud environment

MDM experience

Scripting familiarity

Organized

Problem solving

Education

Associate degree in IT

Tools

Intune

Jamf

Jira Service Management

AWS Workspaces

Office 365

Azure

Slack

Job description

Best Egg, now part of Barclays, seeks an Endpoint Administrator to manage desktop endpoints, ensure health and compliance, and provide frontline support. You will work with MDM tools, AWS Workspaces, and Jira Service Management to improve workflows and SLAs.

Ideal candidates have 3+ years with cloud stacks (O365/Azure/Slack), strong scripting skills, and a collaborative, proactive mindset in a dynamic fintech environment supporting diverse IT needs.