Endpoint & Workspace ONE Specialist - Cloud-First Ops

System One; Plano (TX); On-site; USD 90,000 - 130,000; Full time

Job summary

System One is seeking a Microsoft Endpoint & Workspace ONE Specialist to support a large-scale enterprise environment with a cloud-first infrastructure. You will manage and support endpoint devices, mobile platforms, and enterprise mobility solutions while ensuring compliance, security, and operational stability across the environment.

The role requires hands-on experience with Workspace ONE and Intune, macOS support, and strong ITSM/change management knowledge in a regulated financial services

Qualifications

• Hands on experience with Omnissa Workspace ONE and/or Microsoft Intune.
• Experience supporting and troubleshooting Apple macOS environments.
• Mobile device management and support for iOS and Android devices.
• Ability to monitor system performance, compliance status, and operational health.
• Experience analyzing logs and collaborating with engineering teams to resolve incidents.
• Understanding of endpoint security controls, policy enforcement, and compliance requirements.
• Strong troubleshooting and root cause analysis skills.
• Experience documenting incidents, resolutions, and operational procedures with attention to detail.
• Familiarity with ITSM processes and change management practices.
• Experience working in enterprise cloud environments, preferably AWS based organizations.
• Knowledge of ServiceNow for incident, problem, and change management processes.
• Strong written and verbal communication skills.

Responsibilities

• Troubleshooting endpoint and mobile device issues.
• Monitoring system performance, compliance status, and operational health.
• Analyzing logs to identify and resolve incidents.
• Partnering with engineering, security, and compliance teams to maintain endpoint protection standards.
• Supporting change management initiatives in a regulated financial services environment.

Skills

Workspace ONE

Microsoft Intune

macOS

Mobile device management

ITSM processes

Incident management

Change management

Enterprise cloud

ServiceNow

Documentation

Communication skills

Education

Bachelor's degree in Computer Science or related field

Job description

System One is seeking a Microsoft Endpoint & Workspace ONE Specialist to support a large-scale enterprise environment with a cloud-first infrastructure. You will manage and support endpoint devices, mobile platforms, and enterprise mobility solutions while ensuring compliance, security, and operational stability across the environment.

The role requires hands-on experience with Workspace ONE and Intune, macOS support, and strong ITSM/change management knowledge in a regulated financial services