Endoscopy Unit Coordinator: Patient Care & Admin Champion

Beth Israel Lahey Health; Milton (MA); Presencial; USD 27.000 - 36.000; Jornada completa

Descripción de la vacante

Beth Israel Lahey Health is seeking a Unit Coordinator in Milton, MA to support patient flow and record management. The role involves answering phones, updating patient data in the hospital system, assembling records, and coordinating with clinical teams in a fast-paced environment.

The candidate should have a high school diploma or equivalent with related experience, strong communication, and typing skills. Knowledge of Microsoft 365 and Epic systems is preferred; shift schedule is 8:00 a.m.

Formación

• Equivalent to the completion of high school, plus 3 to 12 months related experience.
• Excellent communication skills needed.
• Ability to type.
• Experience with Microsoft 365 and Epic systems preferred.

Responsabilidades

• Answer phones in compliance with hospital policies and procedures.
• Communicates effectively with patients and their families where appropriate.
• Assembles patient medical records.
• Updates patient information in hospital computer system.
• Enter billing charges for patients in computer system.
• Retrieves appropriate patient medical records and tests results.
• Sends specimens to the Laboratory, order entry in hospital computer system as needed.
• Demonstrates the skills and judgment necessary to provide direct care to patients under the direction or licensed personnel.
• May participate in the delivery of emergency care under the direction of a registered nurse or physician.
• Collaborates, cooperates, and communicates with other health care providers to ensure quality and continuity of care.
• Provides care appropriate to the age groups of patients regularly served; seeks assistance for resources of other age groups that need care.
• Maintains a safe work environment within service area and actively participates in hospital safety programs and initiatives.
• Adheres to universal precautions.
• Actively participates in unit-based Q.I., Performance Improvement studies and unit meetings.
• Attends and/or participates in in-house or outside training programs to improve and augment skills and knowledge.
• Shall assist in the ordering and maintain adequate levels of supplies as assigned by the Director, Surgical Services, or designee.
• Communicates arrival times for all the surgical patients via preop phone calls.
• Process patients and patients' representatives upon arrival to the unit.
• Assist with transport of patients leaving the area when necessary.
• Inputs data worksheets.
• May arrange ambulance transport for patients.
• Works effectively with physicians who utilize the unit.
• Communicates effectively with the physicians' office staff when necessary.

Conocimientos

Excellent communication

Typing

Ability to work in busy environment

Medical terminology

Microsoft 365

Epic systems

Educación

High school diploma or equivalent

Descripción del empleo

Beth Israel Lahey Health is seeking a Unit Coordinator in Milton, MA to support patient flow and record management. The role involves answering phones, updating patient data in the hospital system, assembling records, and coordinating with clinical teams in a fast-paced environment.

The candidate should have a high school diploma or equivalent with related experience, strong communication, and typing skills. Knowledge of Microsoft 365 and Epic systems is preferred; shift schedule is 8:00 a.m.