Endoscopy Office Clinical Assistant — Patient Care & Scheduling

Optum; West Nyack (NY); Vor Ort; USD 22.000 - 34.000; Vollzeit

Benefits dieser Stelle

Paid Time Off

Medical Plan options

Dental, Vision, Life & AD&D Insurance

401(k) Savings Plan

Education Reimbursement

Employee Discounts

Employee Assistance Program

Zusammenfassung

Optum NY/NJ is seeking a Clinical Assistant to join our team in West Nyack, NY. The role provides essential administrative and clinical support to the care team, ensuring patient flow and accurate record keeping.

The position requires a High School Diploma/GED and 1+ year in customer service or healthcare. Proficiency with MS Office and an EHR is preferred, with a strong emphasis on patient service and teamwork.

Qualifikationen

• High School Diploma or GED required.
• 1+ year computer experience with MS Outlook, Excel and Word.
• 1+ year of customer service or healthcare experience.
• Experience with electronic health records (EHR).
• Experience in medical office tasks: scheduling, patient check-in/out, insurance verification, co-pays.

Aufgaben

• Adheres to professional standards set by the Practice.
• Maintains professional appearance by wearing appropriate dress code and ID badge.
• Supports HIPAA compliance and confidentiality in all patient communications.
• Schedules, cancels and reschedules patient appointments as ordered by physicians.
• Verifies patient demographics and insurance information at time of visit.
• Provides After Visit Summary in compliance with guidelines.
• Operates office equipment and maintains supply inventories.
• Communicates effectively with patients, caregivers and health care staff.
• Documents information in patient health records and communicates care needs.
• Cross-trains in instrument reprocessing and infection prevention standards.
• Contributes to a positive team environment and supports leadership.

Kenntnisse

Customer service

Healthcare experience

Multitasking with MS Office

Scheduling appointments

Ausbildung

High School Diploma/GED

Tools

Outlook

Excel

Word

Electronic Health Records

Jobbeschreibung

Optum NY/NJ is seeking a Clinical Assistant to join our team in West Nyack, NY. The role provides essential administrative and clinical support to the care team, ensuring patient flow and accurate record keeping.

The position requires a High School Diploma/GED and 1+ year in customer service or healthcare. Proficiency with MS Office and an EHR is preferred, with a strong emphasis on patient service and teamwork.