Endodontic Front Desk Coordinator — Patient Care Pro

a-teamdentalstaffing; Santa Rosa (CA); On-site; USD 42,000 - 52,000; Full time

Benefits offered by this job

Holiday pay

401(k)

Free dental treatment for employees

20% discount for family

Job summary

a-teamdentalstaffing Santa Rosa endodontic practice is seeking a Patient Care Coordinator to be the friendly first contact and coordinator for patients from their initial call through treatment completion.

You will manage appointments, verify insurance, present treatment plans, collect payments, and coordinate with referring dentists. The role supports clinical staff, maintains records, and ensures a welcoming, efficient front office environment.

Qualifications

• Minimum 1 year of dental front office experience (endodontic experience a plus).
• Knowledge of insurance verification and benefits coordination.
• Comfortable presenting treatment plans and financial arrangements.
• Experience with dental software (PBS Endo experience preferred).
• Strong organizational skills and attention to detail.
• Excellent verbal and written communication skills.
• Ability to multitask in a fast-paced environment.

Responsibilities

• Greet and check in patients with professionalism and warmth.
• Answer phone calls, schedule consultations and treatments, and manage the office calendar.
• Coordinate with referring dentists and specialists for care continuity.
• Verify PPO insurance eligibility and benefits for endodontic procedures.
• Present treatment plans, costs, and payment options clearly.
• Collect and post patient payments accurately.
• Maintain patient records in PBS Endo software.
• Use Weave for patient communication and reminders.
• Support clinical team and ensure smooth patient flow.
• Maintain a clean, welcoming front office.

Skills

front desk experience

insurance verification

present treatment plans

multitasking

strong communication

clinical coordination

Tools

PBS Endo

Weave

Dexis

Job description

a-teamdentalstaffing Santa Rosa endodontic practice is seeking a Patient Care Coordinator to be the friendly first contact and coordinator for patients from their initial call through treatment completion.

You will manage appointments, verify insurance, present treatment plans, collect payments, and coordinate with referring dentists. The role supports clinical staff, maintains records, and ensures a welcoming, efficient front office environment.