Dental Front Desk & Patient Care Coordinator

Endodontic Practice; Salem (OR); On-site; USD 31,684 - 38,572; Full time

Benefits offered by this job

Health insurance

Life insurance

Paid time off

Holiday pay

401k with matching

Monthly team lunches

Quarterly team-building events

Opportunities for professional develop

Job summary

Willamette Valley Endodontics in Salem, OR is seeking an experienced Dental Patient Care Coordinator to join our front desk team. You will greet patients, schedule appointments, verify insurance, and explain treatment costs, aiming to deliver compassionate, efficient care.

This full-time role requires at least 2 years of dental front-office experience, proficiency with dental software, and strong communication skills.

Qualifications

• Minimum of 2 year of dental Patient Care Coordinator or administrative experience is required.
• Proficiency with dental software
• Experience with dental insurance verification
• Excellent communication and interpersonal skills
• Strong attention to detail, multi-tasking, and organizational skills
• Knowledge of dental insurance & billing and healthcare policies (HIPAA)
• High school diploma or equivalent
• Reliability and punctuality

Responsibilities

• Greet and welcome patients in a friendly and professional manner
• Schedule and manage patient appointments
• Handle patient inquiries regarding services, insurance, and billing
• Verify and process patients’ dental insurance
• Review treatment plans, insurance, and out-of-pocket costs with patients
• Collect patients’ co-insurance at time of service and after service when necessary
• Enter patient information accurately into practice management software
• Coordinate appointments and dental record transfers with referring practices
• Maintain a clean and organized reception and waiting area
• Collaborate with clinical staff and doctors to ensure seamless patient care

Skills

Excellent communication

Interpersonal skills

Attention to detail

Multi-tasking

Organizational skills

Reliability and punctuality

Education

High school diploma or equivalent

Tools

Dental software

Dental insurance verification

Job description

Willamette Valley Endodontics in Salem, OR is seeking an experienced Dental Patient Care Coordinator to join our front desk team. You will greet patients, schedule appointments, verify insurance, and explain treatment costs, aiming to deliver compassionate, efficient care.

This full-time role requires at least 2 years of dental front-office experience, proficiency with dental software, and strong communication skills.