Endocrinology Patient Services Coordinator

Valley Health; Winchester (VA); On-site; USD 25,000 - 31,000; Full time

Benefits offered by this job

Health Plan

Dental and Vision Insurance

Generous Paid Time Off

Tuition Assistance

Retirement Savings Match

Employee Assistance Program

Wellness program

Job summary

Valley Health is seeking a Patient Service Representative to be the first point of contact for patients in the physicians’ network. You will schedule appointments, handle registrations, and support revenue capture with accurate information and friendly service.

Responsibilities include welcoming patients, collecting necessary data, and assisting the care team while maintaining confidentiality and high-quality patient experience.

Qualifications

• HS diploma or equivalent required; associates degree preferred.
• Customer service experience preferred.
• Strong computer, data entry, and communication skills required.

Responsibilities

• Schedule outpatient appointments and manage referrals.
• Greet patients and collect demographics and payments.
• Register patients in the Epic system and ensure accurate data entry and privacy.

Skills

Customer service

Interpersonal skills

Communication skills

Education

High School Diploma or equivalent

Associates degree preferred

Tools

Epic system

Job description

Valley Health is seeking a Patient Service Representative to be the first point of contact for patients in the physicians’ network. You will schedule appointments, handle registrations, and support revenue capture with accurate information and friendly service.

Responsibilities include welcoming patients, collecting necessary data, and assisting the care team while maintaining confidentiality and high-quality patient experience.