Endocrinology Patient Care Coordinator

MFM Health; Ferncroft (MA); On-site; USD 28,000 - 32,000; Full time

Benefits offered by this job

Enhanced benefits package

Discretionary paid time off

401(k) with employer match

Career growth opportunities

Job summary

MFM Health’s Endocrinology department is seeking a Patient Care Representative to greet patients, schedule appointments, and coordinate tests in a fast-paced ambulatory setting.

The ideal candidate will have 2 years of ambulatory/outpatient experience, Endocrinology exposure preferred, and strong communication and computer skills. High School Diploma preferred; pay range is $20–$23 per hour, commensurate with experience.

Qualifications

• Ambulatory/outpatient experience preferred.
• Endocrinology experience preferred.
• Desire dependable, hardworking, detail-oriented, and friendly candidates.

Responsibilities

• Greet patients and family, schedule appointments and admissions.
• Schedule all Endocrine procedures (Thyroid Biopsies, Cortisone Stimulation Test).
• Coordinate follow-up appointments with Endocrinologist and team.
• Obtain and verify patient information and maintain confidentiality.
• Manage referrals, chart preparation, and ensure records are available prior to visits.
• Provide excellent customer service and maintain professional telephone etiquette.

Skills

Customer service

Communication

Phone etiquette

Multi-tasking

Ambulatory care

Education

High School Diploma

Tools

EMR (Electronic Medical Records)

Athena

Job description

MFM Health’s Endocrinology department is seeking a Patient Care Representative to greet patients, schedule appointments, and coordinate tests in a fast-paced ambulatory setting.

The ideal candidate will have 2 years of ambulatory/outpatient experience, Endocrinology exposure preferred, and strong communication and computer skills. High School Diploma preferred; pay range is $20–$23 per hour, commensurate with experience.