End-User Training & Adoption Specialist

Trinity Health; Livonia (MI); On-site; USD 44,000 - 66,000; Full time

Job summary

Trinity Health in Livonia, MI, is seeking a Full-time Training Specialist to deliver and support training programs that help end users understand and apply processes and tools. You will collaborate with stakeholders to develop materials and boost user adoption, applying knowledge of business processes and safety priorities.

The role concentrates on learning production and delivery, content coordination, and technical integration with ERP/CRM systems.

Qualifications

• Bachelor’s degree in Communications, Instructional Design, Learning & Development or related field.
• 3-5 years of experience in training delivery, instructional design, or end-user support.
• Workday training and technical expertise.

Responsibilities

• Design and deliver high-quality learning solutions across eLearning modules, videos, and live sessions.
• Coordinate content with subject matter experts to produce accurate training materials.
• Translate system changes into training updates for users and collaborate with IT/HR systems.
• Facilitate training sessions, webinars, onboarding, and department-specific walkthroughs.

Skills

Training delivery

Instructional design

End-user support

Workday

Education

Bachelor's degree in Communications, Instructional Design, Learning & Development or related field

Tools

Articulate 360

Adobe Captivate

iSpring Suite

LMS platforms

Job description

Trinity Health in Livonia, MI, is seeking a Full-time Training Specialist to deliver and support training programs that help end users understand and apply processes and tools. You will collaborate with stakeholders to develop materials and boost user adoption, applying knowledge of business processes and safety priorities.

The role concentrates on learning production and delivery, content coordination, and technical integration with ERP/CRM systems.