Tech Adoption Trainer | Microsoft 365 & Adoption Strategy

CHSGa; Macon (GA); On-site; USD 55,000 - 70,000; Full time

Job summary

CHSGa IT is seeking a technology training specialist to deliver instructor-led in-person and virtual sessions on core tools, including Microsoft 365. You’ll develop user guides and job aids, partner with SMEs to create engaging content, and coach staff on best practices for responsible technology use.

You will continually expand your knowledge to improve adoption across healthcare and technology domains, contribute to committees and projects, and perform other duties to ensure the System’s

Qualifications

• Bachelor's degree or equivalent in technology training, user support, instructional design, or related field.
• Experience delivering or developing training for Microsoft 365 or enterprise tools preferred.
• Healthcare or regulated industry experience is advantageous.

Responsibilities

• Deliver instructor‑led in-person and virtual training sessions on core technology tools.
• Develop and maintain job aids, user guides, and learning resources for technology tools including Microsoft 365.
• Collaborate with subject matter experts to develop and improve technical learning content.
• Provide coaching on best practices and responsible technology use.
• Engage in ongoing self-learning to expand knowledge across supported areas.
• Promote the System's image through servant leadership and open communication.
• Contribute to committees, workgroups, and project activities.
• Perform other duties as necessary to ensure the System's success.

Skills

Customer focus

Microsoft 365

Instructional design

Adoption analytics

Communication

Education

Bachelor's degree (Information Systems / Education / Communications / Business Admin)

Tools

Microsoft 365 Apps

Digital collaboration platforms

Job description

CHSGa IT is seeking a technology training specialist to deliver instructor-led in-person and virtual sessions on core tools, including Microsoft 365. You’ll develop user guides and job aids, partner with SMEs to create engaging content, and coach staff on best practices for responsible technology use.

You will continually expand your knowledge to improve adoption across healthcare and technology domains, contribute to committees and projects, and perform other duties to ensure the System’s