End-User Tech Specialist: Desktop Imaging & Deployments

Siri InfoSolutions, Inc.; West Chester (Chester County); On-site; USD 45,000 - 60,000; Full time

Job summary

Siri InfoSolutions, Inc. is seeking a Desktop Support Specialist to provide onsite support functions, including imaging, deployments, and direct end-user interaction. The ideal candidate will have over 4 years of experience in desktop support, hardware triage, and detailed documentation of technical issues.

This role involves collaboration with IT teams to address complex challenges and maintain desktop hardware and software solutions efficiently.

Qualifications

• 4+ years of experience in core onsite support functions including desktop support and hardware triage.
• Experience with installation and configuration of desktop hardware and software.
• Ability to maintain detailed documentation of technical issues and resolutions.

Responsibilities

• Install, configure, and maintain desktop hardware, software, and peripherals.
• Comfortable with direct end user interaction and device replacements.
• Collaborate with IT teams to resolve complex technical issues.

Skills

Desktop support

Imaging

Deployments

Hardware triage

Device replacements

Win10/11

iOS

Job description

Siri InfoSolutions, Inc. is seeking a Desktop Support Specialist to provide onsite support functions, including imaging, deployments, and direct end-user interaction. The ideal candidate will have over 4 years of experience in desktop support, hardware triage, and detailed documentation of technical issues.

This role involves collaboration with IT teams to address complex challenges and maintain desktop hardware and software solutions efficiently.