End-User IT Service Delivery Intern

Werner Enterprises, Inc.; Omaha (NE); In loco; USD 21.000 - 30.000; Part-time

Vantaggi offerti da questo lavoro

Medical, dental and vision plans

401(k) plan

Stock purchase plan

Paid time off

Life insurance

Disability plans

Supplemental coverage

Descrizione del lavoro

Werner Enterprises offers a Service Delivery Engineering Technical Intern position where you learn to support end-user compute hardware and software, resolve issues, and interact with customers. You'll participate in project planning, execution, testing, support, and documentation, gaining broad exposure across the organization.

Responsibilities include building customer relationships, collaborating with IT teams, delivering on time and within budget, shadowing various IT groups, providing

Competenze

• Ability to learn and understand technical concepts and tools to support hardware and software.
• Ability to work collaboratively with team members and customers.
• Time management skills and ability to work on time-sensitive deliverables.
• Strong oral and written communication skills.
• Understanding of Google Workspace (Gmail, Sheets, Docs).
• Understanding of Microsoft Windows OS and Mac OS.
• Curiosity and desire to learn and contribute to the team.

Mansioni

• Build strong relationships with customers.
• Work collaboratively with other IT teams to meet project requirements.
• Deliver project responsibilities on time and within budget.
• Shadow a variety of IT teams and learn their responsibilities.
• Provide timely updates to management and teams on project progress.
• Issue resolution of End User hardware and software.
• Other duties as assigned by supervisory personnel.
• Timely and regular attendance according to the scheduled shift.

Conoscenze

Ability to learn

Teamwork

Time management

Communication skills

Independent thinking

Curiosity to learn

Formazione

Bachelor’s degree in Computer Science, MIS, or related

Strumenti

Google Workspace

Windows OS

Mac OS

Descrizione del lavoro

Werner Enterprises offers a Service Delivery Engineering Technical Intern position where you learn to support end-user compute hardware and software, resolve issues, and interact with customers. You'll participate in project planning, execution, testing, support, and documentation, gaining broad exposure across the organization.

Responsibilities include building customer relationships, collaborating with IT teams, delivering on time and within budget, shadowing various IT groups, providing