Desktop IT Intern - Hands-on End User Services

Cintas Corporation; Mason (OH); On-site; USD 22,000 - 33,000; Full time

Job summary

Cintas Corporation is seeking an IT Intern for the Desktop End User Services team in Mason, OH. You will assist with HelpDesk support, learn deployment and security practices for endpoint devices, and collaborate with IT resources to improve end-user experiences in a Fortune 500 environment.

The role offers hands-on experience, exposure to enterprise IT processes, and opportunities to work with cross-functional teams on maturity initiatives while supporting Partners and presenting to management.

Qualifications

• Enrolled in an associate's, bachelor's or master's degree program in computer science, information systems, or IT-related field.
• Strong understanding of Microsoft Office suite (Word, PowerPoint, Excel, Teams).
• Knowledge of the principles, methods, and techniques used in engineering, information systems, and related technical support.
• Strong verbal and written communication skills.

Responsibilities

• Assist with day-to-day HelpDesk support for Partners.
• Assess deployment tools and processes for secure, high-quality end-user experience.
• Learn and apply industry standards and best practices.
• Support organizational maturity assessments and initiatives.
• Document and share Partner system issues with the Service Desk to improve end-user experience.
• Assist team with supporting Partners and communicate with management.

Skills

MS Office

IT support

Communication

Education

Current IT degree enrollment

Job description

Cintas Corporation is seeking an IT Intern for the Desktop End User Services team in Mason, OH. You will assist with HelpDesk support, learn deployment and security practices for endpoint devices, and collaborate with IT resources to improve end-user experiences in a Fortune 500 environment.

The role offers hands-on experience, exposure to enterprise IT processes, and opportunities to work with cross-functional teams on maturity initiatives while supporting Partners and presenting to management.