Service Delivery Intern

Werner Enterprises, Inc.; Omaha (NE); Presencial; USD 21.000 - 30.000; A tiempo parcial

Ventajas ofrecidas por este puesto de trabajo

Medical, dental and vision plans

401(k) plan

Stock purchase plan

Paid time off

Life insurance

Disability plans

Supplemental coverage

Descripción de la vacante

Werner Enterprises offers a Service Delivery Engineering Technical Intern position where you learn to support end-user compute hardware and software, resolve issues, and interact with customers. You'll participate in project planning, execution, testing, support, and documentation, gaining broad exposure across the organization.

Responsibilities include building customer relationships, collaborating with IT teams, delivering on time and within budget, shadowing various IT groups, providing

Formación

• Ability to learn and understand technical concepts and tools to support hardware and software.
• Ability to work collaboratively with team members and customers.
• Time management skills and ability to work on time-sensitive deliverables.
• Strong oral and written communication skills.
• Understanding of Google Workspace (Gmail, Sheets, Docs).
• Understanding of Microsoft Windows OS and Mac OS.
• Curiosity and desire to learn and contribute to the team.

Responsabilidades

• Build strong relationships with customers.
• Work collaboratively with other IT teams to meet project requirements.
• Deliver project responsibilities on time and within budget.
• Shadow a variety of IT teams and learn their responsibilities.
• Provide timely updates to management and teams on project progress.
• Issue resolution of End User hardware and software.
• Other duties as assigned by supervisory personnel.
• Timely and regular attendance according to the scheduled shift.

Conocimientos

Ability to learn

Teamwork

Time management

Communication skills

Independent thinking

Curiosity to learn

Educación

Bachelor’s degree in Computer Science, MIS, or related

Herramientas

Google Workspace

Windows OS

Mac OS

Descripción del empleo

Service Delivery Engineering Technical Interns will work with technology professionals while learning how to support end user compute hardware and software, support and issue resolution of end user hardware and software issues, and customer interaction. Participation in project planning, execution on the projects, testing, support, and documentation activities. The internship will offer practical experience and broad exposure to the organization. Specific activities vary by assignment.

Responsibilities:

• Build strong relationships with customers
• Work collaboratively with other IT teams to meet project requirements
• Deliver project responsibilities on time and in specified budget
• Shadow a variety of IT teams and learn about their individual responsibilities
• Provide timely updates to management and teams on project progress
• Issue resolution of End User hardware and software
• Other duties as assigned by supervisory personnel
• Timely and regular attendance according to the scheduled shift as determined by supervisory personnel.

Qualifications:

• Ability to learn and understand technical concepts and tools necessary to support hardware and software
• Ability to work in a collaborative manner with team members and customers
• Time management skills and proven ability to work on time-sensitive deliverables
• Strong oral and written communication skills are critical
• Understanding Google Workspace. Gmail, Sheets, Docs, Gemini
• Understanding of Microsoft Windows OS and MAC OS
• Demonstration of curiosity and desire to learn as well as contribute to the team
• Ability to think and work independently within a professional setting
• Pursuing a Bachelor’s degree in Computer Science, MIS, or related discipline preferred
  We know benefits are critical and we are committed to offering comprehensive and affordable options for you and your loved ones. This position is eligible for benefits, which include medical, dental and vision plans. We also offer a 401(k) plan, stock purchase plan, paid time off, life insurance, disability plans and other optional supplemental coverage.

Werner Enterprises provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, genetic information or veteran status or other status protected by law. We encourage applicants of all ages as we do not discriminate on the basis of an applicant’s age.