End User Computing Specialist - Desktop Support

Infosys; Orlando (FL); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Medical/Dental/Vision/Life Insurance

401(k) plan

Paid holidays

Paid Time Off

Disability Insurance

Job summary

Infosys is seeking a Desktop Support Associate in Orlando to assist in code refinement, test execution, and issue resolution across the EUC stack. The role emphasizes learning, collaboration, and adherence to guidelines while supporting end-user computing.

You will contribute to the SDLC lifecycle, handle end-user systems, and work with IT teams to ensure smooth desktop operations in a global delivery environment.

Qualifications

• Bachelor’s degree or foreign equivalent required from an accredited institution.
• This position may require relocation and/or travel to work/project location.
• Candidates authorized to work for any employer in the United States without visa sponsorship are welcome to apply.

Responsibilities

• Assist in coding and refinement of basic code structures per internal guidelines to meet project specs (as applicable to role).
• Assist in execution of test cases based on guidance to meet functional requirements.
• Participate in troubleshooting and resolving production issues to enhance system reliability.
• Receive and respond to incoming calls, messages, and work orders regarding desktop problems.
• Maintain installed PCs, networks, and peripherals with routine maintenance.

Skills

Microsoft Client OS

Active Directory

DHCP

DNS

Print & File sharing

Hardware break-fix

Patch management

Windows deployment

Windows client admin

End User Computing

SCCM

VMware Horizon

Intune

Education

Bachelor’s degree or foreign equivalent

Tools

SCCM

VMware Horizon

Intune

Job description

Infosys is seeking a Desktop Support Associate in Orlando to assist in code refinement, test execution, and issue resolution across the EUC stack. The role emphasizes learning, collaboration, and adherence to guidelines while supporting end-user computing.

You will contribute to the SDLC lifecycle, handle end-user systems, and work with IT teams to ensure smooth desktop operations in a global delivery environment.