End User Computing Specialist - Hands-On IT & Support

Uline; Milwaukee (WI); On-site; USD 70,000 - 95,000; Full time

Benefits offered by this job

Health insurance

401(k) with 6% employer match

Bonuses

Paid holidays and PTO

Tuition assistance

On-site café

Fitness center with trainers

Walking trails

Job summary

Uline is seeking an End User Computing Administrator to work hands-on to manage, support and improve the softwares and systems powering operations across our North American company.

Responsibilities include testing software, troubleshooting hardware/software issues, patch management and EDR, and identifying improvements to boost performance and efficiency. This on-site role offers comprehensive benefits and a long-term career path.

Qualifications

• Bachelor's degree in Computer Science, Information Technology or related field.
• 3+ years of hands-on experience in desktop support, systems administration or end-user computing environments.
• Experience supporting Windows and macOS environments using endpoint management, virtualization and core networking technologies.
• Excellent communication, collaboration and problem-solving skills.
• Uline does not participate in the H-1B lottery.

Responsibilities

• Test and implement software applications to deliver reliable technology solutions that support business needs.
• Troubleshoot and resolve hardware and software issues, escalating complex problems to the appropriate teams as needed.
• Protect company devices and systems through patch management and endpoint detection and response (EDR) tools.
• Identify and document technology and process improvements to enhance system performance and ensure efficient operations.

Skills

Desktop support

Systems administration

End-user computing

Windows

macOS

Networking basics

Education

Bachelor's degree in Computer Science or related field

Tools

VMware

EDR tools

Patch management tools

Job description

Uline is seeking an End User Computing Administrator to work hands-on to manage, support and improve the softwares and systems powering operations across our North American company.

Responsibilities include testing software, troubleshooting hardware/software issues, patch management and EDR, and identifying improvements to boost performance and efficiency. This on-site role offers comprehensive benefits and a long-term career path.