End User Computing Analyst II — Hybrid IT Role

Illinoiscomptroller; Springfield (IL); Hybrid; USD 90,000 - 132,000; Full time

Job summary

Department of Innovation & Technology (DoIT) in Springfield, IL seeks an End User Computing Analyst II to plan, test, configure, implement, and maintain desktop installations including software distribution.

You will provide end user support for Office products and antivirus software, and coordinate large hardware/software deployments across multiple agencies. This role emphasizes problem solving and continuous learning to support a dynamic DoIT environment.

Qualifications

• Requires four (4) years of college with coursework in computer science or directly related fields.
• Requires three (3) years of professional experience in Client Services or related IT field.
• Specialized skills include configuring, testing, and maintaining Windows and Mac OS environments, software deployment via SCCM and automation scripting.
• Experience installing, configuring, and troubleshooting desktop/laptop hardware across locations.

Responsibilities

• Plan, test, configure, implement, and maintain desktop installations and software distribution.
• Provide end user support for desktop issues (Word, Excel, Visio, Outlook, antivirus).
• Coordinate large-scale hardware/software deployments across agencies and locations.
• Keep current with IT developments through ongoing education and training.
• Perform other duties within scope of end user computing responsibilities.

Education

Bachelor's/College degree in computer science or related field

Tools

Windows/Mac OS environments

SCCM/Lite-Touch/Azure/Intune

MSI scripting

Job description

Department of Innovation & Technology (DoIT) in Springfield, IL seeks an End User Computing Analyst II to plan, test, configure, implement, and maintain desktop installations including software distribution.

You will provide end user support for Office products and antivirus software, and coordinate large hardware/software deployments across multiple agencies. This role emphasizes problem solving and continuous learning to support a dynamic DoIT environment.