End-User IT Coordinator — Flexible Schedule

Illinoiscomptroller; Chicago (IL); On-site; USD 80,000 - 117,000; Full time

Job summary

The Department of Innovation & Technology (DoIT) in Illinois seeks an End User Computer Coordinator to provide technical support for computer hardware and software across agencies. You will diagnose and resolve computer system issues, manage interfaces to Active Directory, and support small to medium hardware/software deployments.

Qualified candidates have a four-year college degree in a related field and at least one year of professional client-services IT experience.

Qualifications

• Requires a four-year college degree in a computer-related field.
• At least one year of professional experience in client services or IT.
• Experience supporting end-user hardware, software, and applications.

Responsibilities

• Provide technical support for computer hardware and software for assigned agencies.
• Diagnose and resolve computer system problems and interfaces to AD.
• Serve as project coordinator on small to medium hardware/software deployments.

Skills

End-user support

Active Directory

Networking basics

Windows & Mac OS

Education

Four-year college degree

Tools

SCCM

MDT

Lite-Touch

Job description

The Department of Innovation & Technology (DoIT) in Illinois seeks an End User Computer Coordinator to provide technical support for computer hardware and software across agencies. You will diagnose and resolve computer system issues, manage interfaces to Active Directory, and support small to medium hardware/software deployments.

Qualified candidates have a four-year college degree in a related field and at least one year of professional client-services IT experience.