End-to-End Order Orchestrator

ITW; United States; On-site; USD 75,000 - 90,000; Full time

Benefits offered by this job

Medical, dental, vision

HSA/FSA with company match

401(k) plan

Paid time off

Parental leave

Volunteer program

Job summary

ITW is seeking an Order Execution Specialist to own the full order lifecycle, driving on-time delivery, revenue, and margin goals. You will coordinate across Sales, Engineering, Manufacturing, Supply Chain, and Logistics, managing ~100 active orders with strong prioritization and escalation when needed.

The role requires a Bachelor’s degree, 2–5 years’ experience, and proficiency with Microsoft Excel; PMP is a plus.

Qualifications

• Bachelor’s degree required; PMP or similar is a plus.
• 2–5 years of related experience.
• Strong cross-functional collaboration skills.
• Ability to communicate complex processes clearly.
• Proficient in Microsoft Office, especially Excel.

Responsibilities

• Own the order from kickoff through demand release, with ongoing communication to customer and internal teams.
• Drive follow-ups to keep orders on schedule, ensuring on-time delivery and timely closure.
• Coordinate across Sales, Engineering, Manufacturing, Supply Chain, Logistics, and international ITW affiliates.
• Scope each order like a project charter, confirming requirements, margin, and schedule commitments.
• Build an order plan and timeline identifying milestones, dependencies, and resources.
• Set escalation procedures and a communication plan for a global, matrixed organization.
• Coordinate orders to ensure on-time, in-spec delivery per contract.
• Resolve discrepancies and pre-shipment documentation.
• Support the sales team during quoting and issue resolution.
• Monitor order management performance and drive continuous improvement.

Skills

Project management

Cross-functional collaboration

Communication

Problem solving

Deadline-driven

Adaptability

Education

Bachelor's degree in business or technical discipline

Tools

Microsoft Excel

Job description

ITW is seeking an Order Execution Specialist to own the full order lifecycle, driving on-time delivery, revenue, and margin goals. You will coordinate across Sales, Engineering, Manufacturing, Supply Chain, and Logistics, managing ~100 active orders with strong prioritization and escalation when needed.

The role requires a Bachelor’s degree, 2–5 years’ experience, and proficiency with Microsoft Excel; PMP is a plus.