End-to-End Customer Success Pro — Milwaukee

Egreenservices; Milwaukee (WI); On-site; USD 64,000 - 86,000; Full time

Benefits offered by this job

Coaching for Account Management

Benefits worth having

Job summary

Sony Pictures in Milwaukee seeks a mid-level Customer Success Specialist to turn prospects into long-term customers. The role owns the end-to-end process, with a salary range of $64,000–$86,000.

You will build a local reference network, refine case studies, participate in demos, and strive to exceed last quarter's target while keeping the pipeline healthy. Coaching and benefits are offered to support growth.

Qualifications

• Mid-level experience with customer success or similar role.
• Strong storytelling to turn data into decisions.
• Ability to deliver difficult news clearly and calmly.

Responsibilities

• Build the Milwaukee reference network to close deals.
• Pull case studies to close stalled Milwaukee deals.
• Join demos and refine the script after losses.
• Beat the prior quarter's $64,000-$86,000 target while maintaining the pipeline.
• Conduct market research on trends shaping the sales marketing space.
• Read the room on mid-level calls and adjust the close.
• Pitch and adjust to close deals.
• Write follow-ups that get responses.

Skills

Storytelling

Communication

Customer focus

Calm under pressure

Tools

ServiceNow

Salesforce Service Cloud

Job description

Sony Pictures in Milwaukee seeks a mid-level Customer Success Specialist to turn prospects into long-term customers. The role owns the end-to-end process, with a salary range of $64,000–$86,000.

You will build a local reference network, refine case studies, participate in demos, and strive to exceed last quarter's target while keeping the pipeline healthy. Coaching and benefits are offered to support growth.