Senior Customer Success & Growth Lead – Wisconsin (4-Day Week)

Energy Innovation Corp; Milwaukee (WI); On-site; USD 80,000 - 121,000; Full time

Benefits offered by this job

Four-day flex week

Verbal communication coaching

Job summary

Jones Lang LaSalle in Milwaukee, WI is seeking a Senior Customer Service Representative for a freelance role responsible for strategy and execution. You will own networking initiatives, collaborate with a strong team, and help drive growth with a $80,000–$121,000 annual package.

You’ll manage post-sale check-ins, monitor competitor pricing in WI, conduct market research, optimize ad spend, and nurture client relationships.

Qualifications

• Milwaukee network or ability to build one from scratch.
• Proven follow-through and measurable results.
• Comfort with a clear senior bar and accountability.
• Experience thriving in a values-led, deadline-driven setting.
• Resilience across 5+ years of sales/marketing cycles.

Responsibilities

• Own post-sale check-ins to turn clients into references.
• Monitor competitor pricing across Wisconsin.
• Conduct market research on trends in sales/marketing.
• Tune ad creative to reduce cost-per-lead.
• Manage senior accounts as if it’s the sole focus.
• Grow brand awareness via Talkdesk and SLA initiatives.
• Bridge gaps between marketing promises and sales delivery.
• Position Jones Lang LaSalle in trusted sales/marketing conversations.

Skills

Networking

Follow-through

Senior-level communication

Team collaboration

Sales marketing

Tools

Talkdesk

Job description

Jones Lang LaSalle in Milwaukee, WI is seeking a Senior Customer Service Representative for a freelance role responsible for strategy and execution. You will own networking initiatives, collaborate with a strong team, and help drive growth with a $80,000–$121,000 annual package.

You’ll manage post-sale check-ins, monitor competitor pricing in WI, conduct market research, optimize ad spend, and nurture client relationships.