Customer Support Specialist

Sony Pictures; Great Falls (MT); On-site; USD 40,000 - 61,000; Full time

Benefits offered by this job

Wellness perks

Job summary

Sony Pictures in Great Falls is seeking a Customer Support Specialist with room to swing big and a proven track record in sales marketing. You will own key initiatives, partner closely with the team, and earn $40,000 - $61,000 with wellness perks and strategic training in churn reduction.

Most of Sony Pictures still fits in one Great Falls building, valuing clear writing and honest conversation over politics. You will manage territory plans and collaborate across teams to drive bookings.

Qualifications

• 1+ years of sales marketing experience.
• Team-oriented with action bias and reliability.
• Clear writing and honest conversation are valued.

Responsibilities

• Maintain accurate records in CRM and forecast monthly bookings.
• Support junior account executives with prospecting and follow-up strategy.
• Talk numbers with finance, then talk vision with prospects.
• Hand the Customer Support Specialist crew a territory plan they can actually run.
• Own the funnel from first click to closed-won, top to bottom.
• Bridge Ticket Management reporting and tell the story your CMO needs to hear.

Job description

Sony Pictures pays for outcomes, trusts its Customer Support Specialist team to chase them, and gives Great Falls sellers the room to swing big. Backed by 1 years of sales marketing experience, you'll own key initiatives, partner closely with the team, and earn $40,000 - $61,000.

Key Responsibilities

• Maintain accurate records in the CRM and forecast monthly bookings
• Support junior account executives with prospecting and follow-up strategy
• Talk numbers with finance, then talk vision with prospects
• Hand the Customer Support Specialist crew a territory plan they can actually run
• Own the funnel from first click to closed-won, top to bottom
• Bridge Ticket Management reporting and the story your CMO needs to hear

What You'll Bring

• Curiosity and a continuous drive to sharpen your sales marketing craft
• A team-oriented bias toward action, balanced by knowing when to wait
• The kind of reliability that earns you the hard assignments
• 1+ years that left you with strong instincts and few ilus

Most of Sony Pictures still fits in one Great Falls building, and that sharp-but-gentle closeness is exactly why its sales marketing work stays sharp. We value clear writing and honest conversation over status games and politics.

Money matters, so we lead with $40,000 - $61,000; then come the wellness perks, the Churn Reduction training, and hours you actually control.

Confirmed unfilled today, Sony Pictures continues its search in real time.