EMT - Intake Coordinator

LCMC Health; New Orleans (LA); On-site; USD 45,000 - 60,000; Full time

Job summary

LCMC Health in New Orleans is looking for a dedicated Patient Transfer Coordinator. This role focuses on managing transfers of patients between facilities, ensuring clear communication among healthcare professionals.

The ideal candidate will have a minimum of 3 years' experience in the medical field as an EMT, Paramedic, or with Electronic Medical Records (EMR), as well as excellent problem-solving skills. The position requires a valid EMT certification in Louisiana and supports an equal opportunity employer commitment.

Qualifications

• 3+ years of medical field experience as an EMT, Paramedic, or in EMR.
• Experience in critical care, emergency services, or patient care preferred.

Responsibilities

• Coordinate patient transfers to and from LCMC facilities.
• Ensure clear communication with all parties involved in transfers.
• Document and track hospital transfers using EPIC.

Skills

Patient safety

Communication skills

Problem-solving

Customer relationship management

Education

Licensed EMT, NREMT, EMR certification

Job description

Responsibilities

• Acts as the primary coordinator for managing the transfer of patients to and from LCMC facilities, including arranging or assisting with transportation logistics.
• Ensures clear and timely communication with all relevant parties, including attending/accepting physicians, nurses, receiving facility, and the referring facility.
• Collaborates with physicians, nursing staff, and receiving facilities to ensure the optimal placement of patients based on clinical assessments.
• Utilizes strong problem‑solving skills to ensure patient safety and satisfaction, working collaboratively with the referral health care team to secure the most appropriate placement.
• Maintains efficient and timely communication with physicians to streamline patient transfers.
• Leverages clinical experience to gather accurate information for the safe, appropriate, and timely assignment of beds for patients.
• Accurately and efficiently documents, tracks, and coordinates hospital transfers and bed assignments in EPIC.

License/Certification

• Required: Licensed EMT, NREMT, EMR in the State of Louisiana.

Experience

• Minimum Required: 3 years medical field experience as an EMT, Paramedic, NREMT, or with Electronic Medical Record (EMR) experience.
• Preferred: Critical care and/or emergency, behavioral health, or patient care technician experience.

Special Skills/Training

• Knowledge of behavioral health with a high level of critical thinking ability.
• Exhibits excellent customer relationship skills including telephone and personal communication with all customer groups (physicians, administrators, nurses, case managers, and other team members).
• Proficient in hospital computer systems for accurate data collection, monitoring, and evaluation.

Work Shift

Days (United States of America)

Equal Opportunity Employer Statement

LCMC Health is an equal opportunity employer. All qualified applicants receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability status, protected veteran status, or any other characteristic protected by law.