EMT - Intake Coordinator

100 LCMC Health; New York (NY); On-site; USD 55,000 - 75,000; Full time

Job summary

100 LCMC Health in New York seeks an EMT Intake Coordinator to streamline adult transfer requests across facilities. This role demands strong problem-solving and customer-service skills for effective communication between medical teams.

The successful candidate will manage patient transportation, act as a liaison applying clinical expertise, and ensure safe transfer logistics. A minimum of 3 years in the medical field is required, along with an EMT license.

Qualifications

• 3+ years of medical-field experience as an EMT, Paramedic, or similar.
• Experience with electronic medical records is preferred.
• Background in critical care, emergency, or behavioral health is advantageous.

Responsibilities

• Coordinate the transfer of patients between LCMC facilities.
• Ensure timely communication with physicians and nursing staff.
• Document and track hospital transfers and bed assignments in EPIC.

Skills

Problem-solving skills

Critical thinking

Customer service skills

Communication skills

Proficiency in hospital computer systems

Education

Licensed EMT, NREMT, EMR in Louisiana

Tools

EPIC

Job description

Your job is more than a job. The EMT Intake Coordinator plays a crucial role in coordinating and managing adult transfer requests across LCMC Health facilities. This position requires strong problem‑solving and critical‑thinking abilities, coupled with exceptional customer‑service skills, to ensure seamless communication and coordination between medical teams. Serving as a key liaison, the EMT Intake Coordinator applies clinical expertise to guide placement decisions. Additionally, this professional assists in coordinating patient transportation at designated LCMC Health hospitals, ensuring efficient and timely transfers.

Job Duties

• Acts as the primary coordinator for managing the transfer of patients to and from LCMC facilities, including arranging or assisting with transportation logistics.
• Ensures clear and timely communication with all relevant parties, including attending/accepting physicians, nurses, receiving facility, and the referring facility.
• Collaborates with physicians, nursing staff, and receiving facilities to ensure the optimal placement of patients based on clinical assessments.
• Utilizes strong problem‑solving skills to ensure patient safety and satisfaction, working collaboratively with the referral healthcare team to secure the most appropriate placement.
• Maintains efficient and timely communication with physicians to streamline patient transfers.
• Leverages clinical experience to gather accurate information for the safe, appropriate, and timely assignment of beds for patients.
• Accurately and efficiently documents, tracks, and coordinates hospital transfers and bed assignments in EPIC.

License / Certification

Licensed EMT, NREMT, EMR in the State of Louisiana.

Experience

Minimum required: 3 years of medical‑field experience as an EMT, Paramedic, NREMT, or experience with electronic medical records (EMR). Preferred: Critical care and/or emergency, behavioral health, or patient‑care‑technician experience.

Special Skills / Training

Knowledge of behavioral health with high‑level critical thinking ability. Exhibits excellent customer‑relationship skills including telephone and personal communication with all customer groups (physicians, administrators, nurses, case managers, and other team members). Proficient in hospital computer systems for accurate data collection, monitoring, and evaluation.

Work Shift

Nights (United States of America).

Equal‑Opportunity Employer

LCMC Health is an equal‑opportunity employer. All qualified applicants receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability status, protected veteran status, or any other characteristic protected by law.