RN Patient Flow Coordinator - Day

LCMC Health; New Orleans (LA); On-site; USD 60,000 - 80,000; Full time

Job summary

LCMC Health is seeking an RN Patient Flow Coordinator in New Orleans, Louisiana. This role involves coordinating and communicating patient transfer requests within LCMC Health Adult Hospital Market facilities. The ideal candidate will have at least 3 years of experience in inpatient nursing or critical care, hold a valid Louisiana nursing license, and possess strong problem-solving and customer service skills. The position requires excellent communication abilities and proficiency in hospital computer systems to track and facilitate bed planning and transfers.

Qualifications

• 3 years experience in inpatient nursing, call center, critical care, or ED.
• Licensed Registered Nurse through the Louisiana State Board of Nursing.
• American Heart Association Basic Life Support/CPR certification.

Responsibilities

• Coordinate and communicate transfer requests for LCMC Health Adult Hospital Market.
• Document, track, and coordinate logistics for hospital transfers and bed planning.
• Facilitate incoming transfers and maintain communication with all parties.

Skills

Critical thinking

Customer service

Nursing skills

Job description

RN Patient Flow Coordinator

Position Summary

The RN Patient Flow Coordinator is responsible for coordination and communication of transfer requests for LCMC Health Adult Hospital Market (AHM) facilities by using problem‑solving, critical thinking, and excellent customer service skills. This professional will act as a facilitator and decision-maker while applying nursing knowledge as a foundation for placement decisions and communications. This role will also be responsible for bed planning and throughput facilitation at designated LCMC Health Adult Hospitals. This job description is intended to describe the general nature and level of work performed by employees assigned to this department. This is not an exhaustive list of all duties and responsibilities, and LCMC Health reserves the right to amend and change responsibilities to meet organizational needs as necessary.

General Duties

• Serve as the “point person” to facilitate incoming transfers/transports, maintain communication with all parties including but not limited to attending/accepting MD and referring facility.
• Uses problem‑solving skills to determine best course of action which will be satisfactory to the patient and referral health care team and optimize communication with the appropriate physician.
• Utilizes nursing experience and education as foundations for gathering accurate clinical data to assure appropriate and prompt transfer and placement of the patient.
• Responsible for documenting, tracking, and coordinating logistics for hospital transfers and bed planning.
• Establishes and maintains a high degree of awareness and knowledge of hospital’s medical staff, services and programs.
• Maintains professional and technical knowledge through continuous education and accepts new assignments and performs additional duties as requested.

Experience Qualifications

3 years experience in inpatient nursing / call center / critical care / ED

Licenses and Certifications

• American Heart Association Basic Life Support/CPR
• Licensed Registered Nurse through the Louisiana State Board of Nursing

Skills and Abilities

• Basic nursing skills with high level critical thinking ability.
• Exhibits excellent customer relationship skills including telephone and personal communication with all customer groups (physicians, administrators, nurses, case managers, and other team members).
• Proficient in hospital computer systems for accurate data collection, monitoring and evaluation.

Work Shift

Days (United States of America)

LCMC Health is an equal opportunity employer. All qualified applicants receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability status, protected veteran status, or any other characteristic protected by law.